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The Marriott Quebec City Downtown is looking for a Sales and Banquet Operations Coordinator to join our team.

Reporting to the Director of Sales and Marketing, you will be responsible for coordinating confirmed groups and ensuring the smooth execution of events at the hotel. You will be a key point of contact for our clients and work closely with the various departments to ensure a seamless and personalized experience.

Responsibilities

Coordinate confirmed group stays: accommodations, meeting rooms, food and beverage and other needs;
Prepare and distribute group summaries, banquet orders and information to the relevant departments;
Follow up with clients before their arrival and during their event;
Welcome clients and act as a resource person during events;
Oversee the smooth execution of functions and respond to last-minute requests or changes;
Coordinate room setups, staffing needs and audiovisual equipment;
Participate in weekly sales and group meetings;
Complete banquet function billing and required administrative follow-ups;
Perform any other related tasks to ensure the success of groups and events.

Skills and Requirements

Ability to use advanced functions of various computer systems: client tracking, inventory control, forecasting tools, etc.;
Creative personality, results-oriented and focused on banquet service quality;
Excellent organizational skills, attention to detail and thoroughness in file follow-up;
Excellent communication skills in both French and English;
Minimum of three (3) years of customer service experience;
College diploma in hospitality;
Availability for a variable and flexible work schedule.

Benefits

Group insurance and employee assistance program;
Retirement plan with employer contribution;
Public transportation or parking provided;
Referral bonus and recognition programs;
Preferred employee rates at Marriott hotels worldwide;
Development and advancement opportunities within the company and the Marriott network.

Join a dynamic team and contribute directly to the success of our groups and events!

The Quebec City Marriott Downtown is looking for a Sales & Banquet Operations Coordinator to join our team.

Reporting to the Director of Sales & Marketing, you will be responsible for coordinating confirmed groups and ensuring the smooth execution of events at the hotel. You will be a key point of contact for our clients and work closely with the hotel's various departments to provide a seamless and personalized experience.

Responsibilities

Coordinate confirmed group stays, including accommodations, meeting rooms, food & beverage and other requirements;
Prepare and distribute group resumes, banquet event orders and relevant information to the appropriate departments;
Follow up with clients prior to arrival and throughout their event;
Welcome clients and act as their main point of contact during events;
Oversee the smooth execution of functions and respond to last-minute requests or changes;
Coordinate room setups, staffing requirements and audiovisual equipment;
Participate in weekly sales and group meetings;
Complete banquet function billing and required administrative follow-ups;
Perform other related duties to ensure the success of groups and events.

Skills & Requirements

Ability to use advanced functions of various computer systems, including client tracking, inventory control and forecasting tools;
Creative personality with a strong focus on results and banquet service;
Excellent organizational skills, attention to detail and thoroughness in following up on files;
Excellent communication skills in both French and English;
Minimum of three (3) years of customer service experience;
College diploma in hospitality;
Availability to work a variable and flexible schedule.

Benefits

Group insurance and Employee Assistance Program;
Retirement plan with employer contribution;
Public transportation or parking provided;
Employee referral bonus and recognition programs;
Preferred employee rates at Marriott hotels worldwide;
Development and career advancement opportunities within the company and the Marriott network.

Join a dynamic team and play an important role in the success of our groups and events!

Quebec City Marriott Downtown

Discover downtown from our hotel in Old Quebec City

Experience a luxury getaway at Quebec City Marriott Downtown. Located in one of the oldest cities in Canada, our hotel in Quebec City Old Town is near local sites like the Quebec City Convention Centre, Château Frontenac and Université Laval, providing you with the opportunity to explore the city's rich culture. Once you've worked up an appetite, stop by Que Sera Sera, our hotel restaurant. We also offer a 24-hour fitness center to help you stay in shape during your stay. Business travelers in Quebec City, Canada, love our flexible event spaces featuring catering options and high-tech AV equipment. At the day's end, rest in a newly renovated, luxury hotel room or suite that features plush bedding, flat-panel TVs and room service. In addition, many of our upscale accommodations offer stunning views from our hotel in downtown Quebec City. No matter what brings you to Quebec City, find comfort at Quebec City Marriott Downtown. Province of Quebec Establishment of Registration: 187051, expiration 2026-07-22.

Address	850 Place D'Youville, Quebec City, QC G1R 3P6, Canada
Property Type	Hotel
# Jobs	6

About Urgo Hotels & Resorts Canada

Welcome to Urgo Hotels Canada

Urgo Hotels Canada is always striving for excellence and has been a leader in the hotel industry for over 40 years, specializing in the management, acquisition, development and repositioning of hotel properties. Our recent partnership with Hersha Hospitality Management (HHM) has expanded our reach to over 235 hotels in North America, including 17 in Quebec.

At Urgo Hotels Canada, our actions are guided by four core values that define our corporate culture and commitment: Entrepreneurship, solution-oriented approach, positive leadership and collaboration. Join us to thrive in a dedicated team and contribute to creating memorable experiences for our clients.