Sales Coordinator

Full-Time

Sales Coordinator

Our company

The Hampton Inn & Suites Seattle Downtown is looking for a Sales Coordinator to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area.

Mission Statement

It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections.

Advancement Opportunities

We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization.

The details

Salary range: $25.68 - $25.68 per hour

Location: 700 5^th Avenue North, Seattle, WA 98109.

Commute/Transportation: We are located close to the city center and near several bus routes. We offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage.

Benefits: Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays.

PTO is accrued at 0.0538 hours per hour starting on day 1 of employment.

We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment.

We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months.

We offer Hilton employee room rates as well as Hilton family room rates that can be used based on availability at any Hilton location worldwide.

Work shifts: This position is primarily a daytime position but we can be flexible with start and end times to accommodate your personal needs.

The daily job duties

Provide Support for the Sales team in administrative capacity by maintaining sales databases, composing and following up on proposals and agreements, preparing statistical reports, handling sensitive and confidential information, and performing clerical functions such as preparing correspondence, receiving visitors, following up with clients or meeting planners, arranging conference calls, scheduling meetings and appointments, and coordinates travel arrangements.

• Answer phone calls and e-mails, ensuring that proper follow-up is taken, in many cases by directing the phone calls to the appropriate parties, answering questions directly, or taking messages
• Assist in building, maintaining and servicing accounts and fostering business relationships through communication and ensuring that client needs are met
• Assist in maintaining all sales systems, such as sales records and reports, database systems, conference calendar, traces of history and potentials, logs of groups not previously accommodated, and mailing lists
• Assist in ensuring all deadlines are met by the sales department including external deadlines such as agreement deadlines, submission deadlines, and internal deadlines such as cut-off dates
• Compose and follow-up on client proposals and agreements to ensure proper paperwork is approved, signed and proper information is maintained in all database systems
• Assist in handling all issues surrounding groups or preferred accounts, including billing, guest issues, follow up, etc.
• Communicate and follow up on group needs, details and issues to other departments as necessary to ensure smooth operations, billing, and to help ensure an excellent guest experience
• Prepare for and attend Sales meetings in conjunction with Sales Manager, GM and Assist GM
• Performs other duties as assigned

The Requirements

• High School diploma or equivalent. Minimum of one year experience as Administrative Assistant, Reservations Agent or in Sales role. Previous experience in hospitality preferred.
• Ability to communicate clearly and effectively with customers, co-workers, and managers. Ability to read and interpret documents such as safety rules, operating and maintaining instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

E-VERIFY

Puget Sound Hospitality participates in the Electronic Employment Eligibility Verification Program.

This Employer Participates in E-Verify English and Spanish (PDF)