Night Auditor - Front Desk Agent

Part-Time

Located at the foot of the slopes, in the heart of nature, Residence Inn by Marriott Bromont is a new ski-in/ski-out hotel establishment, opening in January 2026, designed for extended stays. Residence Inn by Marriott Bromont offers a unique work environment where comfort, simplicity, and quality of life meet.

Working at Residence Inn by Marriott Bromont means being part of a young, motivated, and welcoming team in a modern place, inspired by Nordic architecture and respect for nature. Here, every team member plays an important role in the guest experience, summer and winter alike. If you enjoy wide open spaces, attentive service, and team spirit, this is the ideal place for you.

WHAT WE OFFER

• A calm, collaborative work environment with the day team and accounting.

  Comprehensive training (online videos to learn software and Marriott values, virtual procedures handbook…)

• Night shift premium

• A complete benefits program (full-time).

• Uniform provided.

• A valued work-life balance.

• Preferential rates across all Marriott-branded hotels.

• Discounts for mountain activities and at Cabiin restaurant.

• Opportunities for advancement and concrete professional development.

• Employee referral program (up to $250).
  
  ​​​​​​​Salary: $23.50/h + Night shift premiums ($2/h)

YOUR ROLE

Under the supervision of the Front Desk Manager, the night auditor ensures front desk coverage at the establishment during the night and ensures the quality of service provided to guests. He is responsible for the daily audit, hotel security, and guest support, while ensuring compliance with standards.

RESPONSIBILITIES

• Welcome guests, respond to their requests, and ensure courteous service at all times.

  Perform the night audit: verify, balance, and finalize the closure of the day's transactions (file, correct, balance accounts, and produce requested reports).

• Manage late arrivals, early departures, reservation bookings and modifications, complaint handling, and call responses.

• Ensure transition with the morning team: provide a report and communicate outstanding requests.

• Collaborate with other departments to respond to guest requests.

• Ensure the safety of the hotel and guests during the night.

• Perform certain front desk tasks - All other related tasks.
  

PROFILE SOUGHT

• Excellent customer service skills.

  Independence, initiative, and attention to detail.

• Comfort with computer systems and accounting tasks.

• Problem-solving ability.

• Experience in hospitality or accounting (an asset). No hospitality experience? We offer training.

*The use of the masculine form to designate persons has no other purpose than to lighten the text and has no discriminatory intent. *

Located at the foot of the slopes and surrounded by nature, Residence Inn by Marriott Bromont is a new ski-in/ski-out hotel that opened in January 2026 and was designed for extended stays. Residence Inn by Marriott Bromont offers a unique work environment where comfort, simplicity, and quality of life come together.

Working at Residence Inn by Marriott Bromont means being part of a young, motivated, and welcoming team in a modern setting inspired by Nordic architecture and a respect for nature. Here, every team member plays an important role in the guest experience, both summer and winter. If you enjoy the great outdoors, attentive service, and teamwork, this is the ideal place for you.

WHAT WE OFFER

• A calm, collaborative work environment with the daytime and accounting teams.
• Comprehensive training, including online videos to learn Marriott systems and values, as well as a virtual procedures manual.
• Night shift premium.
• Comprehensive employee benefits program for full-time employees.
• Uniform provided.
• A strong emphasis on work-life balance.
• Preferential rates at Marriott-branded hotels worldwide.
• Discounts on mountain activities and at Cabiin Restaurant.
• Opportunities for career advancement and professional development.
• Employee referral program (up to $250).

Salary: $23.50/hour + $2.00/hour night shift premium

YOUR ROLE

Under the supervision of the Front Desk Manager, the Night Auditor ensures front desk coverage throughout the night and maintains a high standard of guest service. The Night Auditor is responsible for the daily audit, hotel security, and guest support while ensuring compliance with established standards.

RESPONSIBILITIES

• Welcome guests, respond to their requests, and provide courteous service at all times.
• Perform the night audit: review, balance, and finalize the day's transactions, including filing, correcting, and balancing accounts and preparing required reports.
• Handle late arrivals, early departures, reservations and reservation modifications, guest complaints, and incoming calls.
• Ensure a smooth transition with the morning team by providing a detailed handover and communicating any outstanding requests.
• Collaborate with other departments to respond to guest requests.
• Ensure the safety and security of the hotel and guests throughout the night.
• Perform front desk duties and any other related tasks.

REQUIREMENTS

• Excellent customer service skills.
• Ability to work independently, take initiative, and demonstrate strong attention to detail.
• Comfortable working with computer systems and accounting-related tasks.
• Strong problem-solving skills.
• Previous experience in hospitality or accounting is an asset. No hospitality experience? We provide training.

The use of the masculine form in this job posting is intended solely to simplify the text and is not discriminatory.