Auditor - Night Reception Agent - Night Auditor - Front Desk Agent

Part-Time

Located at the foot of the slopes and surrounded by nature, Residence Inn by Marriott Bromont is a new ski-in/ski-out hotel that opened in January 2026 and was designed for extended stays. Residence Inn by Marriott Bromont offers a unique work environment where comfort, simplicity, and quality of life come together.

Working at Residence Inn by Marriott Bromont means being part of a young, motivated, and welcoming team in a modern setting inspired by Nordic architecture and a respect for nature. Here, every team member plays an important role in the guest experience, both summer and winter. If you enjoy the great outdoors, attentive service, and teamwork, this is the ideal place for you.

WHAT WE OFFER

• A calm, collaborative work environment with the daytime and accounting teams.

  Comprehensive training (online videos to learn software and Marriott values, virtual procedures manual, etc.)

• Night shift premium

• A comprehensive employee benefits program (full-time).

• Uniform provided.

• Work-life balance that is valued.

• Preferential rates across all Marriott-branded hotels.

• Discounts on mountain activities and at Cabiin restaurant.

• Opportunities for advancement and concrete professional development.

• Employee referral program (up to $250).
  
  ​​​​​​​Salary: $23.50/hour + Night shift premiums ($2/hour)

YOUR ROLE

Under the supervision of the Front Desk Manager, the Night Auditor ensures front desk coverage at the establishment's reception during the night and ensures the quality of service provided to guests. The Night Auditor is responsible for the daily audit, hotel security, and guest support while ensuring compliance with standards.

RESPONSIBILITIES

• Welcome guests, respond to their requests, and provide courteous service at all times.

  Perform the night audit: verify, balance, and finalize the day's transaction closures (file, correct, balance accounts, and produce required reports).

• Manage late arrivals, early departures, reservation bookings and modifications, complaint handling, and phone responses.

• Ensure transition with the morning team: provide a briefing and communicate any outstanding requests.

• Collaborate with other departments to respond to guest requests.

• Ensure the safety and security of the hotel and guests during the night.

• Perform certain front desk duties - All other related tasks.
  

PROFILE SOUGHT

• Excellent customer service skills.

  Independence, initiative, and attention to detail.

• Comfort with computer systems and accounting tasks.

• Problem-solving ability.

• Experience in hospitality or accounting (an asset). No hospitality experience? We provide training.

*The use of the masculine form to designate people is intended solely to lighten the text and has no discriminatory intent.*