Front Desk Agent - Front Desk Agent
Part-Time

Residence Inn By Marriott Bromont
Bromont, QC, Canada

A property of: Urgo Hotels & Resorts Canada
Posted August 4, 2026 by Urgo Hotels & Resorts Canada

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Located at the foot of the slopes and surrounded by nature, Residence Inn by Marriott Bromont is a new ski-in/ski-out hotel that opened in January 2026 and was designed for extended stays. Residence Inn by Marriott Bromont offers a unique work environment where comfort, simplicity, and quality of life come together.

Working at Residence Inn by Marriott Bromont means being part of a young, motivated, and welcoming team in a modern setting inspired by Nordic architecture and a deep respect for nature. Here, every team member plays an important role in the guest experience, both summer and winter. If you enjoy the great outdoors, attentive service, and teamwork, this is the ideal place for you.

WHAT WE OFFER

  • A dynamic, collaborative work environment at the heart of the region's sporting and cultural events.
  • Comprehensive training (online videos to learn software and Marriott values, virtual procedures manual, paired work to get started…)
  • Uniform provided.
  • A comprehensive benefits program (full-time).
  • Work-life balance that is valued.
  • Preferential rates across all Marriott-branded hotels.
  • Discounts for mountain activities and at Cabiin restaurant.
  • Opportunities for advancement and meaningful professional development.
  • Employee referral program (up to $250).
Hourly wage: $23.50/h

YOUR ROLE

The Front Desk Agent accompanies the guest from arrival to departure. They ensure that high-level customer service is provided at all times in accordance with the standards of the chain and brand.


RESPONSIBILITIES

  • Welcome and check in guests upon arrival and process their departure efficiently and professionally.
  • Make, modify, or cancel reservations and inform guests of hotel policies.
  • Communicate information regarding room status, VIPs, Marriott Bonvoy member guests, priorities, early or extended departures, and all other guest requests to other departments.
  • Review and adjust charges posted to guest accounts while being responsible for cash transactions.


PROFILE WE ARE LOOKING FOR

  • Excellent customer service skills.
  • Initiative, attention to detail, and independence.
  • Ability to work under pressure, solve problems, and work with computer systems.
  • Hospitality experience (an asset). No hospitality experience? We provide training.

*The use of the masculine form to designate persons is intended solely to lighten the text and has no discriminatory intent.*

Residence Inn By Marriott Bromont


Ski-In Ski-Out Hotel With Full Kitchens Near Bromont Trails

Nestled at the base of Bromont, Residence Inn by Marriott Bromont is the region’s only true ski-in ski-out hotel, offering direct access to mountain trails and views of the Eastern Townships. Our ski hotel in Bromont places guests steps from adventure. Designed for longer stays, the hotel features spacious, modern suites with full kitchens and complimentary Wi‑Fi for a relaxing home away from home. As a centrally located hotel in Bromont, Quebec, guests enjoy easy access to local attractions. Begin your day with a free breakfast buffet, unwind in the heated pool or hot tubs, and enjoy cuisine at CABINN Restaurant, led by Chef Laurent Godbout. Indoor parking with EV charging stations adds comfort, while 2,300 square feet of event space welcomes gatherings. Ideally located near ski slopes, bike and hiking trails, golf courses, and spas, our hotel in Bromont blends mountain adventure, relaxation, and hospitality. Province of Quebec Establishment of Registration: 322818 expiration 2026-12-11.

Address 25 Des Pentes, Bromont, QC J2L 1R4, Canada
Property Type Hotel
# Jobs 3

About Urgo Hotels & Resorts Canada


Welcome to Urgo Hotels Canada

Urgo Hotels Canada is always striving for excellence and has been a leader in the hotel industry for over 40 years, specializing in the management, acquisition, development and repositioning of hotel properties. Our recent partnership with Hersha Hospitality Management (HHM) has expanded our reach to over 235 hotels in North America, including 17 in Quebec.

At Urgo Hotels Canada, our actions are guided by four core values that define our corporate culture and commitment: Entrepreneurship, solution-oriented approach, positive leadership and collaboration. Join us to thrive in a dedicated team and contribute to creating memorable experiences for our clients.


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