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Leisure Sales Manager
(Sales & Marketing)
The Leisure Sales Manager is responsible for the individual achievement of leisure room revenue goals generated by group leisure travel, FIT, Luxury Consortia, Business Travel and wholesale agreements per brand strategy. Manages proactively to successfully achieve the hotel’s budget and service goals utilizing the hotel’s marketing plan and brand initiatives and strategy. Establishes lasting relationships with clients and third parties by prompt follow-up, a willingness to exceed expectations, attention to detail and consistent communication to ensure that the client’s expectations are exceeded.
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Bartender
(Bartender/Mixologist)
As a Four Diamond property, The Westin Anaheim Resort is committed to delivering an elevated, refined, and highly personalized guest experience. The Bartender is more than a bartender this role is a performer, curator, host, and experience creator who sets the tone for the resort's energy and atmosphere from the moment guests arrive. As one of the resort's most visible and guest-facing positions, the Bartender is expected to create a magnetic and memorable bar experience through confident hospitality, elevated cocktail execution, product knowledge, and genuine guest engagement. This role requires a polished hospitality professional who thrives in a fast-paced luxury environment while maintaining strong attention to detail, urgency, and composure under pressure.
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Bartender
(Bartender/Mixologist)
As a Four Diamond property, The Westin Anaheim Resort is committed to delivering an elevated, refined, and highly personalized guest experience. The Bartender is more than a bartender this role is a performer, curator, host, and experience creator who sets the tone for the resort's energy and atmosphere from the moment guests arrive. As one of the resort's most visible and guest-facing positions, the Bartender is expected to create a magnetic and memorable bar experience through confident hospitality, elevated cocktail execution, product knowledge, and genuine guest engagement. This role requires a polished hospitality professional who thrives in a fast-paced luxury environment while maintaining strong attention to detail, urgency, and composure under pressure.
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Server
(Food Service)
As a Four Diamond property, The Westin Anaheim Resort is committed to delivering a refined, elevated, and highly personalized dining experience. The Outlet Server is responsible for executing this standard across all Food & Beverage outlets, including Tangerine Room, Bar 1030, RISE Rooftop, and Bella’s Splash Pool. This role requires a polished hospitality professional with strong food, wine, and beverage knowledge, exceptional attention to detail, and the ability to anticipate guest needs. Servers are expected to create memorable dining experiences through confident menu navigation, curated recommendations, and seamless service execution while maintaining a clean, organized, and controlled dining environment.
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Concierge
(Guest Services)
Responsible for providing the highest level of personalized, friendly, and outstanding guest service that exceeds expectations. To be successful in this role, he or she must encompass a willingness to serve and consistently demonstrate luxury service standards. The Concierge is an individual who has a passion for providing exceptional experience to guests. The Concierge team will serve as experts and the primary resource for guests seeking information about the property and surrounding attractions. Must have superior customer service skills in a fast-paced environment, as well as be able to stay focused on goals.
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In-Room Dining Server
(Food Service)
Westin Anaheim Resort’s In-Room Dining servers will execute dining service delivery exclusively to all room and suites of our resort, creating a restaurant-like atmosphere in the comfort of our guests’ room. The server will be a dynamic individual who is able to take orders, serve the in-room table and manage a dining experience with fine dining abilities and finesse to adhere to Westin Anaheim Resort’s high standards. Our serves will be the face of our culinary operation and responsible for our customers’ experiences. Food server responsibilities include ensuring our carts & tables are clean to Covid-19 sanitation standards and tidy upon delivery, describing order and attending to any other need while in guest room. The server will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude. The Westin Anaheim Resort is a 24-hour in room dining operation.
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Front Desk Agent
(Guest Services)
Responsible for processing all guest check-ins/check-outs, confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system.
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Engineer III
(Engineering/Maintenance)
The Preventive Maintenance Technician is primarily responsible for performing scheduled preventive maintenance for the rooms and suites which consists of inspections, minor corrections and work order initiation. Key responsibilities include keeping all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotel’s standard operating procedures. Basic knowledge in plumbing, electrical, carpentry & painting required.
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Food & Beverage Operation Supervisor
(Food & Beverage)
Launch Your Hospitality Career at a AAA Four Diamond Property — Food & Beverage Operations Supervisor Role at The Westin Anaheim Resort
As a Four Diamond property, The Westin Anaheim Resort operates at a high standard of service, presentation, and execution. The Food & Beverage Operations Supervisor is responsible for upholding this standard through active floor leadership, disciplined service, and real-time accountability. Delivering elevated Four Diamond service through active leadership, anticipating guest needs, and identifying service recovery opportunities in real time. This role requires strong observational awareness and immediate decision-making to maintain a seamless guest experience. This is a hands-on, floor-driven role where presence, urgency, and follow-through define success. Supervisors are expected to lead from the floor, enforce standards in real time, and support the team through visible, consistent leadership. The Supervisor is expected to closely mirror and support the Food & Beverage Manager while executing in full alignment with the standards, culture, and direction set by the Director of Food & Beverage. This position is designed as a development pipeline into management. Performance in this role will directly reflect readiness for advancement.
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Front Service Attendant
(Guest Services)
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for greeting guests, parking and retrieving guest vehicles in a prompt yet safe manner and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and orientate the guests on room features (e.g., use of room key, ice and vending areas, in-room safe, valet laundry services, and other features of the room). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
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Pool Attendant
(Recreation/Entertainment)
Maintain high cleanliness standards of the pool and surrounding area and assist with guest requests providing a quality guest experience. The Pool Attendant is responsible for maintaining cleanliness in the pool area, replenishing towels, keeping chairs and tables lined in a orderly fashion and assisting guests with any special needs they may have.
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Front Desk Agent
(Guest Services)
Responsible for processing all guest check-ins/check-outs, confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system.
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Front Service Attendant
(Guest Services)
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for greeting guests, parking and retrieving guest vehicles in a prompt yet safe manner and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and orientate the guests on room features (e.g., use of room key, ice and vending areas, in-room safe, valet laundry services, and other features of the room). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
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Service Express Analyst Coordinator
(Guest Services)
Supporting world‑class guest experiences through overnight service excellence, operational support, and analytical precision at a premier AAA 4‑Diamond luxury resort.
Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Supports overnight operations through administrative and analytical responsibilities. This role will assist the Overnight Manager with daily operational tasks, reporting, and project execution, as well as analyze, evaluate, and classify checks and revenue to ensure accuracy and compliance with property standards.
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Pastry Cook III
(Chefs/Kitchen)
The Pastry cook is responsible for all dessert preparation in the pastry kitchen which may include, desserts, baked goods, cakes, cookies, ice cream, chocolates etc. The Pastry Cook is responsible for desserts needed for banquets, special events and all restaurants.
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