Hospitality Manager
Full-Time
Delaware North at London Stadium - Queen Elizabeth Olympic Park
Stratford England, United Kingdom
Posted September 15, 2026 by Delaware North
The opportunity
Delaware North UK is hiring a full-time Hospitality Manager to join our team at London Stadium, in Stratford, East London. As a Hospitality Manager, you will be managing the hospitality operations and communicating with guests at meetings and events. If you are the Restaurant Manager we are looking for to motivate teams to deliver cost effective, efficient, and quality guest service, take a shot at your career with us. Apply today to share our vision for operational excellence.
What we offer
At Delaware North U.K., you’ll be part of a team delivering unforgettable experiences at some of the UK’s coolest events. We’re looking to create the future of hospitality together and provide you with the opportunities to grow and build a rewarding career. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in a dynamic workplace hosting major sporting events and concerts, including West Ham United football club, UK Athletics Meet, upcoming global stars taking the stage, as well as a range of exciting meetings and events still to come in 2026 and 2027
What will you do?
- Lead a dedicated team of hospitality managers and supervisors, supporting training and development of team members, and demonstrating exceptional guest service
- Plan and support hospitality services at London Stadium with strong organisational skills and resources, ensuring guest focus in all decisions
- Ensure the budgets are met, effectively managing operating costs, ensuring all supplier invoices are approved and processed, following up on any discrepancies
- Build strong relationships with senior leaders and provide administrative assistance as needed
- Ensure the operation complies with current finance, payroll, purchasing, health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- No degree required
- 5+ years’ experience in a similar environment, including 1 year of management
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
- Experience in a 5-6* fine dining environment is preferred
- Skills in communication, teamwork, organisation, strategic thinking, and IT literacy
Physical requirements
- Availability to work evenings and weekends for matchdays and event days, due to events-based nature of the team
Delaware North at London Stadium - Queen Elizabeth Olympic Park
Who we are
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 – 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.
There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing a show-stopping night with San Fender, with a homecoming performance from East London giants, Iron Maiden in 2025. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
| Address | E20 2ST, Stratford England , United Kingdom |
|---|---|
| Property Type | Colisuem |
| # Jobs | 3 |
About Delaware North
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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