Front Desk Agent
Part-Time
7am - 3pm, 3pm - 11pm, Weekends Required
Courtyard by Marriott Champaign
Champaign, IL
Posted September 14, 2026 by Prominence Hospitality Group
Elevate Your Career in Hospitality – Join Courtyard by Marriott Champaign as a Front Desk Agent!
Compensation: $16.00 to $17.00 per hour
Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Courtyard by Marriott Champaign, we’re looking for a fun, energetic, and detail-oriented Front Desk Agent to be the face of our hotel and ensure every guest has a warm welcome and memorable stay!
Location: 1811 Moreland Boulevard Champaign, IL 61822
Why Choose Prominence Hospitality
- IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
- Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
- Paid Time Off – Enjoy time to rest and recharge.
- Work/Life Balance – Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
- Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.
What You’ll Do as Front Desk Agent
- Warm Welcome: Greet, register, issue room keys, and assist guests with inquiries to ensure an exceptional arrival and departure experience.
- Guest Service: Answer and transfer calls promptly and politely, ensuring the highest level of customer service.
- Attention to Detail: Monitor lobby and guest areas for cleanliness, maintain accurate front desk records, complete required reports, and process purchase requisitions and invoices.
- Positive Energy: Maintain a positive, upbeat attitude and bring a fun, energetic spirit to the team as we work hard and have fun together!
- Problem Solving: Listen effectively to understand and resolve guest concerns quickly, both face-to-face and on the phone.
What You’ll Bring
- Education & Experience: High School diploma or GED required; Bachelor’s degree or 2 years of related experience or training preferred.
- Skills: Strong organizational and analytical skills, attention to detail, multitasking, and time management.
- Technical Abilities: Working knowledge of Microsoft Office and reservation management systems is a plus.
- Personality: Positive, upbeat attitude with excellent listening and communication skills.
Why This Role Matters
As a Front Desk Agent, you are the first impression of our hotel, setting the tone for every guest’s stay. Your professionalism, warmth, and attention to detail directly impact guest satisfaction and help us shine as a hospitality leader.
Ready to Ignite Your Career? Apply Now!
Join a team that values your growth and contributions. Click the link below to apply and become part of the Courtyard by Marriott Champaign family!
Courtyard by Marriott Champaign
Our Hotel
Welcome to the Courtyard Champaign hotel, located near the University of Illinois and Parkland College. Our Illinois hotel is conveniently located near many local attractions such as Market Place Mall and the State Farm Center. We offer close proximity to fine dining in downtown Champaign, as well as many restaurants within a few blocks. The Courtyard Champaign hotel is a five minute drive from University activities and downtown Champaign, making us an ideal location for both business and leisure travelers. We are convenient to businesses such as Kraft, Amdocs Inc, and Rockwell Automation. Our hotel is a short drive from Williard Airport and near plenty of things to do in Champaign, IL. Guests can cheer on the Illini at U of I football and basketball games, or participate in the Illinois Marathon.
| Address | 1811 Moreland Boulevard, Champaign, IL 61822 |
|---|---|
| Property Type | Hotel |
| # Jobs | 1 |
About Prominence Hospitality Group
With equity stake in their entire portfolio, Prominence exceptionally couples an owners’ perspective and hoteliers’ distinct knowledge to cultivate great guest experiences.
The leadership team is humbly honored to have quickly established an industry-wide reputation for delivering strong returns while fostering long-term relationships.
Our top-light organization is strategically focused on building a principal-oriented culture, with each of our team members bringing their own impressive strength in hospitality and real estate acquisitions, development and construction, hotel operations, sales and marketing and/or asset management to the table.
