Front Desk Agent
Part-Time
Courtyard Franklin Cool Springs
Franklin, TN
Posted May 14, 2026 by Chartwell Hospitality
Be the Face of Hospitality at Courtyard Franklin Cool Springs in Historic Franklin, TN
Perks: Marriott Travel Discounts!
Imagine being the heartbeat of a bustling hotel, where each day brings a new adventure and a chance to create unforgettable experiences for guests. At Courtyard Franklin Cool Springs, located in the charming city of Franklin, TN, you have the opportunity to be that vital first impression, delivering exceptional service with a smile.
Set in a city renowned for its vibrant history, picturesque main streets, and a thriving cultural scene, our hotel stands as a beacon of hospitality. As part of our front desk team, you’ll not only greet guests from all walks of life but also become a part of their stories, making their visit to Franklin an extraordinary one.
In this role, you will:
- Be the face of our hotel, offering a warm welcome to each guest and ensuring their stay starts perfectly.
- Handle daily guest interactions with a cheerful attitude, whether it’s in person or over the phone.
- Solve problems with a can-do spirit, ensuring guests’ needs are met with efficiency and ease.
- Manage reservations, process check-ins and check-outs, and confidently handle financial transactions.
What makes this role special:
- Working in a city that blends historical richness with modern charm, providing an enchanting backdrop to your workday.
- Joining a team that values professionalism and is passionate about growth and development.
- Being part of a community where every day is different, filled with new challenges and opportunities to shine.
Benefits
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- 401-K Plan with Company Match
- Supplemental Insurance Options
- Opportunities for Professional Growth and Development
- Competitive Compensation Based on Experience
- Generous Travel Discounts
To excel in this role, you should have excellent English communication skills and be comfortable using technology and different software suites. This active position requires you to be on your feet, assisting guests and managing various tasks efficiently. Occasional lifting or moving items up to 20 pounds may also be needed.
If you’re ready to be part of a team that’s dedicated to delivering outstanding guest service in one of Tennessee’s most beautiful cities, we would love to meet you. Bring your passion, your smile, and your knack for making anyone’s day better to Courtyard Franklin Cool Springs and let’s create memorable experiences together!
Courtyard Franklin Cool Springs
Franklin Hotel in the heart of Cool Springs
The Courtyard by Marriott Franklin Cool Springs hotel off I-65 is located South of Nashville near Franklin, Tennessee’s Historic Downtown, CoolSprings Galleria, and Williamson Medical Center. Explore area attractions like The Factory and Franklin Theatre, or dive into the Civil War history at Carter House, Carnton Plantation, and Harpeth Square. FirstBank Amphitheater and Arrington Vineyards are just a short drive away. Travel for business and stay close to Mars, Nissan, and Schneider Electric. Start your day with a dip in our hotel’s indoor pool before purchasing Signature Starbucks® coffee and breakfast in our Bistro. Unwind in the evening in our hot tub, enjoy a beverage and flatbread at the Bistro bar, or walk to nearby restaurants like Tupelo Honey, Cajun Steamer, and Tony’s Eat & Drink. Our 2,620 sq. ft. of modern event space is ideal for your next meeting or event. Regardless of your travel needs, Courtyard Franklin Cool Springs is committed to providing a clean home base for your next journey.
The Bistro – Eat. Drink. Connect.®
Your Franklin dining destination offers refreshing breakfast choices in the morning and a variety of dinner, beer and wine options in the evening. The Bistro also offers specialty Starbucks® coffee drinks to help you get a jump on the day.
| Address | 2001 Meridian Boulevard, Franklin, TN 37067 |
|---|---|
| Property Type | Hotel |
| # Jobs | 3 |
About Chartwell Hospitality
Our Story
Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.
Redefining Hospitality
Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.
Our Investment Strategy
At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:
- Demand generators like corporate, leisure, and residential growth
- Location values and property fundamentals
- Market cycles and timing
- Long-term and potential ROI
Work at Chartwell
Your Fulfilling Career Begins Here.
At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.
Partner with ChartwellWhether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.
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