Catering Sales & Service Manager
Full-Time
Caravan Court
Arlington, TX
Posted April 28, 2026 by Valencia Hotel Group
We aren’t just opening a hotel; we’re reimagining a landmark Arlington roadside resting spot. Caravan Court Hotel is officially assembling its pre-opening team, and we’re looking for passionate hospitality professionals who thrive on creating meaningful and unique moments for guests. Ready to join?
Perks: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Volunteer Days, Wellness Days, Growth Opportunities
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
Status: Exempt
Reports to: Director of Sales & Marketing
JOB SUMMARY
Responsible for selling and servicing catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Position will also be responsible for servicing other accounts sold. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
ESSENTIAL DUTIES & FUNCTIONS
- Oversee client functions to ensure customer satisfaction.
- Provide conference services for most in-house groups, conferences and meetings.
- Work with other departments within the hotel to provide quality service.
- This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
- Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
- Maintain and correct procedures for credit control, financial transactions, and security of financial assets.
- Promptly respond to and resolve client requests, complaints, or questions in a courteous and timely manner.
- Identify potential clients, maintain strong relationships, and respond promptly to inquires.
- Maintain visibility in local industry organizations and participate in promotional events.
Any other duties as assigned by an immediate supervisor.
Caravan Court
| Address | 204 n Collins Street, Arlington, TX 76011 |
|---|---|
| Property Type | Hotel |
| # Jobs | 26 |
About Valencia Hotel Group
About the company
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.
