Host - Poza

Seasonal Part-Time

Description

About L’Ermitage Beverly Hills

L’Ermitage Beverly Hills has been a quietly glamorous fixture in the heart of Beverly Hills since 1975. Revered for its discretion, sophistication, and personalized service, it is a sanctuary for the discerning traveler and a place of pride for our passionate team. As the longest-tenured Forbes Five-Star and AAA Five Diamond all-suite hotel in Beverly Hills, and Two Michelin Keys property, L’Ermitage is committed to offering travelers excellence in hospitality.

Introducing Poza

Poza is the rooftop bar and restaurant at L’Ermitage Beverly Hills. A Classic California poolside fare reimagined, featuring Pacific Rim influences with the highest quality sourced regional produce and seafood. Our “liquid kitchen” will craft a curated roster of refreshing cocktails and spritzes. Beverages will also include select wines by the glass and popular beers —including some of LA’s finest.

Position Overview

As the Host of Poza, rooftop pool, restaurant, and bar, you are the first and lasting impression for our guests. With grace, confidence, and warmth, you will welcome every visitor, manage reservations, and orchestrate the flow of the rooftop dining experience. Your attention to detail and intuitive hospitality will set the tone for an unforgettable visit to one of Beverly Hills’ most anticipated venues.

Key Responsibilities

• Welcome guests and ensure seamless check-in and seating, with a friendly and courteous demeanor.
• Escort guests to their tables and present menus, ensuring a personalized and memorable experience; offering information about daily specials and promotions.
• Manage reservations and walk-in flow using the designated reservation platform, ensuring accurate seating assignments and timely updates.
• Collaborate with service and management teams to provide exceptional guest experience and satisfaction.
• Anticipate guest needs and provide thoughtful touches to enhance their visit.
• Maintain an organized and elegant host stand and entrance area.
• Communicate clearly and professionally with guests, colleagues, and leadership.
• Support overall dining room ambiance by assisting with cleanliness, lighting, and guest inquiries.

Qualifications

• Previous experience as a host/hostess or in a guest-facing role within a luxury hotel or lifestyle establishment is preferred.
• Excellent communication and interpersonal skills with a polished and professional demeanor.
• Strong organizational and communication skills.
• Ability to multitask in a dynamic, high-volume environment, with attention to detail.
• Tech-savvy with knowledge of reservation systems (e.g., OpenTable, Resy).
• Flexible availability including evenings, weekends, and holidays.
• California Food Handler and Responsible Beverage Service Certifications required.

If you take pride in creating genuine connections and delivering moments of magic, we invite you to join us and help define the next chapter of L’Ermitage Beverly Hills. We offer exceptional benefits and opportunities for career growth and development with a Forbes-recommended property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

L’Ermitage participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.

Qualifications

Licenses and Certifications

• Required

  Alcohol Beverage Control

• Required

  Food Handling

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.