Private Dining Sales Coordinator - Bob's Steak and Chop House

Full-Time

Omni Hotels & Resorts is seeking Bob's Steak & Chop House | Private Event Coordinator for the beautiful new Barton Creek Resort & Spa!

We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2025

Overview

The Private Dining Sales Coordinator will coordinate and execute all marketing and group sales promotions. Handles all administrative duties as required by Bob’s Steak & Chop House.

Responsibilities

• Schedules work load to meet deadlines of all managers.
• Answers all phone calls prior to hostess arriving and takes reservations, private and semi-private events, and any questions pertaining to the restaurant.
• Answers all emails in a timely manner.
• Uses Birchstreet Ordering System to create PO’s and order various items (i.e. office supplies)
• Deliver PO’s and other paper work to the Accounting Department and other departments in the hotel.
• Complete all reservations with detailed information in Open Table.
• Maintain all schedules, sheets, and floor plans in Open Table, generate reports as needed and serves as trouble shooter and primary contact with Open Table administrator.
• Refers business to other Bob’s locations when unable to book.
• Updates, maintains and prints Bob’s Dinner, Bar, Dessert, and Wine Menu including all pricing information.
• Update and maintain Concierge Referral Program.
• Markets and develops relationships with other hotel and corporate concierge staff
• Attend all daily, weekly, and monthly meetings that require your attendance including but not limited to, Daily Stand-Up, Group Resume, Weekly Manager Meeting, and All Manager Meeting’s.
• Attend all monthly Supervisor Training.
• Schedule all Private, Semi-Private, and large reservations.
• Create all menus, BEOs and contracts for Private, Semi-Private, and any large reservations. Be as detailed as possible.
• Conducts tours of the restaurant and hotel as needed for potential large groups
• Mail all thank you cards and gift certificates in a timely manner.
• Maintain all contact files with past clients.
• Have detailed knowledge of all special events and promotions scheduled.
• Research all large conventions or groups that are staying at the Hotel.
• Be familiar with the Delphi Program used by sales to research groups in the hotel, their meal plans, and the occupancy levels of the Hotel.
• Create Daily Feature Sheets and have the sheet posted in front of the Restaurant by Noon everyday.
• Created Server Feature Sheets and Hotel Forecast Sheets every day before each server stand-up meeting.
• Have a complete understanding of the Ibahn System in the Hotel Guest Rooms.
• Performs other duties as assigned by management (assist in department training and paperwork as needed, book private parties, group buy-outs and assist with creating and maintaining all BEO Contracts).
• Types and distribute all correspondence, including booking notices, letters, contracts, etc. For assigned managers. Ensures that all correspondence is 100% accurate.
• Maintain all employee files in an organized manner.
• Maintain all restaurant and manager files as needed.
• Assist with Hosting Shifts as needed.
• Create and deliver any promotional material for Bob’s Steak & Chop House
• Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
• Coordinated general office functions.
• Checks restaurants voicemail daily and ensures that all managers receive messages in a timely manner.
• Performs other duties as assigned by management.

Qualifications

• 2+ years of experience in a restaurant, hotel, or hospitality sales environment.
• 3+ years of administrative experience.
• Proficient in Microsoft & Excel office programs.
• Positive, outgoing personality with good communication and analytical skills.
• Commercially focused restaurant group sales experience is a plus.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.