Conference Services Manager

Full-Time

Omni Hotels & Resorts is seeking a Conference Services Manager for the beautiful Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2025

This position is eligible for both the Omni Sales Incentive Plan, and Omni's Work From Home Program! Omni Hotels & Resorts values our associate’s work/life balance and supports WFH options for our specific sales, service, revenue management and leader roles. After 90 days of employment, Convention Services Managers will be eligible to earn 1 WFH day. Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to.

Responsibilities:

• Coordinate a detailed schedule of programs to include the following: meeting set-up, audio/ visual requirements, room reservations, food & beverage and special functions.
• Lead client through all aspects of planning resulting in a complete, detailed program.
• Act as Barton Creek's liaison between client and staff.
• Recommend full usage of facility services to client. CSMs must be up-to-date on current pricing and operational procedures.
• Prepare detailed banquest event orders thorugh Delphi for use by client and operational staff.
• Prepares budget estimates for each group.
• Prepares detailed meeting room and function room diagrams for operational areas.
• Attend weekly resume meeting to discuss upcoming programs with Department Heads.
• Monitor client's program while on property to ensure a well-run meeting. Tracks daily progress and relates any changes to the group's agenda to appropriate departments.
• Attend bi-weekly Group Pickup led by Director of Revenue Management.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

Qualifications:

Qualifications:

• Minimum one year planning experience, preferably in a hotel or resort.
• College degree preferred, work experience can substitute for education.
• Must have working knowledge of Excel, Word, Outlook, PowerPoint. Delphi experience is also a plus.
• Must be organized and detail oriented with ability to multitask.

Physical Requirements:

• The ability to sit and utilize telephone/computer for an entire shift.

Working Environment:

• Office environment with occasional travel around property.

Tools & Equipment:

• Computer, copy/print/scan/fax machine, files
• Microsoft Office, Delphi

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.