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Banquet Manager

Overview:

Responsible for the management of all aspects of the banquet operation, in accordance with hotel standards. Will direct, implement, and maintain a service and management philosophy which serves as a guide to respective staff.

Salary for this position (based on experience): $65,000 - $70,000/year. Full Time Associates at Omni Interlocken are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k, tuition reimbursement, Holiday Pay and Paid Time Off Accrual. Omni Interlocken reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include free meals in Associate Café, golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Responsibilities:

Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations.

Understands associates’ positions well enough to perform duties in associate’s absence. Understand local contracts and adhere to them.

Responsible for the day-to-day operation for all banquet functions, to include efficient and effective running of all events ensuring operating costs are minimized.

Supervise the movement and/or storage of all necessary convention boxes, pallets, equipment from hotel receiving to designated event space based on guest preference.

Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.

Responsible for the supervision, upkeep, safety and cleanliness in food preparation areas, refrigeration, storage areas, hallways, corridors and storerooms.

Responsible to adhere to enforce all proper trash procedures.

Maintain up to date knowledge of local and international market trends in order to create event space that is relevant, thereby maximizing sales opportunities.

Manage day to day operation to consistently inspect all events to ensure that the correct standards are being maintained. Responsible for ensuring high-quality meeting room sets, service, food quality and presentation.

Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

Supervise the banquet sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensures prompt delivery and quality control from the point of departure to arrival.

Responsible for ensuring that all financial and personnel related administrative duties are completed accurately and on time in accordance with company policies and procedures. i.e.) invoices, payroll, event recaps, banquet checks, requisitions

Responsible to conduct daily stand up meeting with associates to ensure relevant information is communicated prior to each event.

Schedule and conduct daily/weekly walk-throughs. Responsible to maintain all furniture, fixtures and equipment to a high standard. Work with Engineering to submit work order and scheduling of maintenance.

Responsible for cleanliness and organization of all banquet space, FOH & BOH. Ensure all rooms are clean and public space is configured to blueprint layout when not in use.

Review staffing levels to ensure guests service, operational needs and financial objectives are met. Ensures and maintains productivity level of associates.

Executes all necessary instructions on Banquet Event Orders and inspect all function rooms prior to event start. Handles all special requests and pop ups as needed.

Monitor and develop team members by training, supervising, follow up and hands on management. Hold associates accountable when not meeting job performance.

Enforce steps of service for banquet services to ensure compliance.

Assist in developing specific goals and plans to prioritize, organize and accomplish set goals.

Utilizes interpersonal and communication skills to lead, influence and encourage others; advocates sound financial and business decision making.

Encourages and builds mutual trust, respect and cooperation among associates. Ensures associates are treated fairly and equitably. Strives to improve associate engagement and retention.

Solicits associate feedback, reviews associate satisfaction results and follows up on associate problems and concerns. Ensure recognition is taking place throughout departments.

Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

Conduct/attend all required department training and meetings.

Perform any other duties required by senior management.

Qualifications:

Position requires a minimum of three years’ experience in Food & Beverage Management. Minimum one year’s experience in a Banquet Operations role.

Large convention hotel / high volume business experience strongly preferred.

Must possess the ability to handle stressful and busy hotel operations.

Clear, concise written and verbal communication skills. The Candidate must be comfortable speaking to guests and conducting meetings.

Strong computer and technical skills to include on-line purchasing systems.

Proven ability to engage associates at all levels.

This individual must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

Must meet standards of appearance and maintain a high level of personal hygiene at all times.

Must be passionate about providing warm, engaging and personalized service.

Serve Safe certified food manager | Unexpired TIPs required.

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.

Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.

PERKS AND BENEFITS:

o A culture of fun, inclusion, and growth

o Complimentary meals

o Health Insurance and matching 401(k) after one year

o Generous Paid Time Off offered

o Performance-driven, ALL-IN culture

o Discounted associate rates at Omni properties nationwide

This position will be open and posted until filled, with a minimum posting period of three days.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Interlocken Hotel

BROOMFIELD, COLORADO

A RELAXING HOTEL NEAR DENVER AND BOULDER, CO

With the Rocky Mountains as your backdrop, Omni Interlocken Hotel is the perfect choice for a Colorado getaway. Just a short drive away from Denver, Boulder and Estes Park, it’s a place for relaxation or exploring the great outdoors. Tee off on our 27-hole championship golf courses, take a dip in sparkling resort poolsor relax with a treatment at our rejuvenating spa. Our hotel rooms and suites overlook the snow-capped Rocky Mountains and lush vistas, with amazing sunset views. One of the best hotels in Broomfield, CO, Omni Interlocken Hotel welcomes guests with five bars, cafes and restaurants. Start your stay with breakfast at The Camper, dine overlooking the 9th green at Fairways Restaurant or gather with friends at The Tap Room to catch a game over craft beers. Our Broomfield hotel features 40,000 square feet of on-site event space, ideal for meetings, weddings, corporate events, conferences and more.

Address	500 Interlocken Blvd, Broomfield, CO 80021
Property Type	Hotel
# Jobs	10

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.