Omni Fort Lauderdale
Fort Lauderdale, FL
JOBPURPOSE: The Service Support Attendantis responsible formaintaining the highest standards of guest satisfaction by providing quick, efficient, and professional support services within food and beverage operations.This role supports bar, dining room, and service teams across multiple outlets and locations asassigned based on business needs
Essential duties include, but are not limited to:
Provides guest service support across food and beverage outlets, as assigned based on business needs
Assistswith bar, dining room, and service area setup, opening, closing, and breakdown
Maintains clean, organized, and safe work areas throughout service periods
Stocks bar and service stations toestablishedpar levels, including glassware, beverages, and supplies
Maintains clean glassware, service ware, and equipment as needed
Supports bartenders and servers by responding promptly to operational and service needs
Greets guests courteously and supports overall guest service flow
Delivers food to correct tablesin accordance withtickets, floor plans, and seat numbers
Verifies guest satisfaction during food delivery and communicates service needs to servers or management
Clears, cleans, and sanitizes tables and service areas before, during, and after service
Maintains awareness of menu offerings, service times, and general floor layouts
Ensures work areasremainfree of hazards, standing water, debris, or obstructions
Demonstrates the ability to think clearly, remain focused, and make sound decisions in a fast-paced environment
Performs assigned duties with minimal supervision whilemaintainingprofessionalism
Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.
Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned
Qualifications
Minimum one (1) year experience as a food runner, dining room attendant, barback, or similar food and beverage support role preferred
Other relevant hotel or food and beverage experience will be considered
Ability to communicate clearly and professionally in English with guests, management, and co-workers
Strong customer service, service recovery, and problem-solving skills
Ability to remain calm, professional, and organized in high-volume and high-pressure environments
Ability to work cohesively with team members across departments
Ability to prioritize tasks and respond to guest and operational needs efficiently
Must be able to work a variety of shifts, including weekends and holidays
Work Environment & Physical Requirements
Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds withoutassistance
Ability to stand and walk for extended periods, including entire work shifts
Requires repetitive motion involving hands, arms, and legs
Work may be performed in indoor and outdoor environments
Tools & Equipment
Serving trays, tray jacks
Flatware, glassware, service equipment
POS terminals
Additional Responsibilities
Performs other duties as assigned
FORT LAUDERDALE, FLORIDA
ESCAPE TO OUR HOTEL IN THE HEART OF FORT LAUDERDALE
Conveniently connected to Broward County Convention Center, Omni Fort Lauderdale Hotel is inspired by Florida’s diverse landscapes. Featuring expansive meeting spaces, six dining venues, an urban outdoor pool deck and Mokara spa, there’s no better hotel in Fort Lauderdale, Florida for business and relaxation. Guest rooms at our Fort Lauderdale hotel are spacious and inviting, with signature furnishings and state-of-the-art amenities. Enjoy Floridian-Caribbean comfort food at the Mangrove Pool Bar & Grill or all-day dining at Hidden Key. Pop into Sand Bar Lobby Lounge for coffee or relax on IBIS Rooftop Lounge, all located onsite at our hotel near Fort Lauderdale beach. When it’s time to unwind, take a dip in the pool, browse our retail outlets or venture to Mokara spa for an indulgent massage.
| Address | 1950 Eisenhower BLVD, Fort Lauderdale, FL 33316 |
|---|---|
| Property Type | Hotel |
| # Jobs | 78 |
Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.
At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.
Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.
Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.
Explore our site and get to know us. We’d love to hear from you.