Membership Administrator (Seasonal June - September)
Seasonal Full-Time
Wequassett Resort and Golf Club
Harwich, MA
Posted February 25, 2026 by EOS Hospitality
Compensation: $18.00 to $19.00 per hour
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support the Membership Manager with administrative responsibilities including correspondence, filing, tracking, and reporting
- Coordinate closely with Food & Beverage, Racquet Sports, Retail, Recreation, and other resort departments to fulfill member requests and ensure seamless service delivery
- Assist with the planning and execution of member events and special programming as needed
- Anticipate member needs and deliver proactive, personalized service experiences
- Maintain accurate and up-to-date member records and database information
- Assist members with reservations, special requests, and issue resolution, acting as a liaison between members and resort amenities
- Respond to member communications via phone, email, and in person with a polished, courteous, and service-driven approach
- Handle confidential member information with the highest level of discretion and professionalism
- Contribute to a positive, collaborative team environment and support overall departmental success
QUALIFICATIONS
- Minimum of 1–2 years of customer service experience
- Previous experience in hospitality, luxury resort, or private club environments preferred
- Strong written and verbal communication skills, with a particular emphasis on professional email correspondence
- Proficiency in Microsoft Office Suite, particularly Outlook
- Comfort and confidence collaborating across multiple departments and service teams
- Exceptional organizational skills with strong attention to detail
- Ability to multitask, prioritize, and remain composed in a fast-paced environment
- Professional demeanor and appearance consistent with a luxury brand
- Flexibility to work weekends, holidays, and peak seasonal periods, including member events
Hourly Rate: $18.00 - $19.00 / hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Wequassett Resort and Golf Club
Relax against a backdrop of the sparkling waters of Cape Cod’s most celebrated destination. Dine by the seaside, or in the cozy embrace of a warm tavern. Stroll the beach while the wind kisses your face, then drift to sleep overlooking the ocean sunset. This is the magic of Wequassett.
| Address | 2173 Head of the Bay Road, Route 28, Harwich, MA 02645 |
|---|---|
| Property Type | Resort |
| # Jobs | 26 |
About EOS Hospitality
EOS Hospitality is the hospitality division of EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. Our portfolio includes hotels and resorts in Maine, Delaware, Washington, D.C., South Carolina, Florida and California.
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Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.
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