Banquets Manager

Full-Time

Description

SALARY RANGE: $68,640 - $70,300

The Sacramento Marriott Rancho Cordova is seeking an experienced and dynamic F&B Manager: Banquets to join our Food & Beverage Leadership Team. Our 265-room property has just completed a full top-to-bottom renovation, including 13,000 sq. ft. of flexible meeting and event space. This leadership role offers the opportunity to elevate banquet service operations, deliver exceptional guest experiences, and help drive the reputation of our revitalized, forward-thinking full-service Marriott hotel.

This position is responsible for managing all banquet food & beverage operations, ensuring the highest level of service, guest satisfaction, and financial performance. The F&B Manager: Banquets oversees staff hiring, training, scheduling, event execution, and adherence to Sacramento Marriott’s standards while maintaining strong relationships with the Catering, Culinary, and Sales teams.

Key Responsibilities

Operational & Guest Service Excellence:

• Lead all banquet operations including event setup, service flow, guest interaction, and breakdown.
• Maintain Marriott service standards and ensure consistent, high-quality guest experiences.
• Partner closely with Catering and Culinary teams to ensure flawless execution of all events.
• Conduct daily pre-shift meetings, staff briefings, and pre-event inspections.
• Oversee bar service during events, ensuring responsible alcohol management.
• Respond promptly and professionally to guest concerns, utilizing effective service recovery.

Leadership & Team Development:

• Recruit, hire, train, coach, and mentor banquet captains, servers, bartenders, and setup teams.
• Prepare departmental schedules, supervise payroll, and ensure adequate staffing levels.
• Monitor staff performance, document coaching/disciplinary action, and conduct evaluations.
• Promote teamwork, communication, and a positive work environment.

Financial & Administrative Management:

• Manage banquet department budgets, cost controls, and profitability.
• Ensure accuracy of banquet checks, signatures, and payment procedures.
• Control food & beverage flow, equipment usage, linen inventories, and supply ordering.
• Track and report maintenance or safety issues (GXI).
• Maintain banquet spaces to Marriott brand standards—including cleanliness, décor, and equipment care.

Cross-Department Collaboration:

• Work closely with Sales, Catering, Culinary, Engineering, Housekeeping, and Front Office.
• Support restaurant and outlet operations as needed.
• Participate in off-site catering events as required.

Qualifications & Experience:

• Minimum 5 years of progressive banquet operations experience in a full-service hotel.
• Minimum 3 years of banquet management/supervisory experience in an upper-upscale or 4-Diamond hotel environment.
• Experience with major hotel brands preferred (Marriott, Hilton, Hyatt, Starwood).
• Strong leadership, communication, and conflict-resolution skills.
• Ability to manage high-volume functions and multiple events simultaneously.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook; experience with Marriott systems preferred.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Ability to remain calm during high-pressure situations and deliver exceptional service.

BENEFITS:

• Medical (Anthem/Kaiser)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation and Sick Pay
• Room Discounts with any Marriott Brand Hotel (31 different brand globally)
• Additional Room Discounts for select hotels within portfolio

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.