Security / Safety Ambassador

POSITION: Safety Ambassador (Security) -1 FULL TIME

DEPARTMENT: Front Office

REPORTING TO: Front Office Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Verify that all guests who proceed to elevators have an active room key
• Respond to medical emergencies and provide assistance where necessary.
• Respond to Fire alarms and emergencies. Initiate fire control measures and evacuation procedures when deemed necessary.
• Respond and investigate guest, tenant or owner related complaints and requests.
• Properly document all complaints and related investigations. And submit written report outlining all actions taken during incident / investigation.
• Work with Front Office Manager/MOD’s to liaise between hotel and outside agencies when necessary
• Report and arrange for immediate service when elevators are out of order.
• Escort guests and visitors
• Respond to calls
• Additional Duties as Assigned

SKILLS REQUIRED:

• Valid First Aid and CPR Certificate
• Security license required
• Minimum 1-year experience in security field
• Knowledge of security and fire inspection procedures
• Ability to exercise good judgment and discretion
• Excellent Communication Skills--oral & written
• Ability to work along or part of a team
• Tactical Communication Certification
• Working knowledge of security related computer programs

· Professional & Positive Outlook

: $29.98 (Starting Rate) $30.98 after probation

: Must have full open availability and be available to work weekends, evenings, overnights and holidays

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One King West Hotel & Residence welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.