Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

This is a temporary position lasting two months.

The goal of the Assistant Director of Operations is to work directly with all areas of the hotel and will report directly to the Director of Operations. They are to provide senior leadership and support to other managers and colleagues in executing our purpose. The ideal Assistant Director of Operations will accomplish this by monitoring the daily functions of the Rooms, Food & Beverage and Culinary Division. This position will also have direct responsibilities including providing support and guidance to the hotel, ending in a positive guest experience.

Responsibilities include:

Providing senior leadership by developing and assuming key management responsibilities
Assume the role of liaison between all departments within the hotel
Supervise departmental performance and provide them council
Manage hourly and management colleagues through scheduling, payroll, training, coaching, evaluating and hiring
Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
Monitor ordering, cost, quality and consistency on a daily basis ensuring financial performance and control
Organize and facilitate departmental meetings, training and goals setting

Requirements

In-depth skills and knowledge of hotel operations
Possess strong leadership, communication, organization and relationship skills
Experience with training, financial management and customer service
Proficient in general computer knowledge
Previous experience with Hotel and Management Systems; such as Opera, Reserve, HotSOS, Kronos, Etc.
A true desire to exceed guest expectations in a fast paced customer service environment
Ability to work a flexible schedule including nights, weekends, and holidays
Minimum of 6 years of Hospitality or relevant management experience required

Andaz 5th Avenue

Experience Midtown Manhattan at Andaz 5th Avenue

Andaz 5^th Avenue is a chic boutique hotel in Midtown Manhattan that is quintessential New York City and the perfect place to express your personal style.Manhattan is all about reinvention; and our hotel philosophy is that you should be a little different. True to the Andaz concept, Andaz 5th Avenue offers uncomplicated and natural service by people who are passionate about your experience at one of the most unique hotels in New York City.

At Andaz 5^th Avenue, you are woven into the cultural fabric of midtown Manhattan. With its eclectic and contemporary style and curated art, our hotel is a place where you can comfortably shake off the effects of the day and embrace the mood of the moment. Relax in loft-like designer rooms and suites that feel like NYC apartments, with stylish décor and floor-to ceiling windows and stellar views of 5^th Avenue. Indulge in a soothing massage or facial, or decompress with a workout in the StayFit™ Gym.

Inspired by what grows seasonally in New York, The Shop is an intimate eatery serving regional cuisine sourced from farmers and producers around the state. Enjoy shared plates at a communal table, or grab a glass of wine you can carry up to your loft-style apartment. Talk to chefs in the open kitchen and sit anywhere to take in an icon of the city or the quiet courtyard. Socialize at the chic bar downstairs, serving hand-crafted cocktails, wines, beer, and creative Latin-style foods. Your Midtown Manhattan hotel experience should be whatever you want to create within a venue that is pure New York sophistication.

Adresse	485 5th Avenue at 41st Street, New York, NY 10017
Type de propriété	Hotel
# Emplois	2

À propos de Hyatt Hotels Corporation

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Since we opened our doors 65+ years ago, care has remained at the heart of everything we do at Hyatt. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business and our World of Care goals and priorities are defined by what is important to our colleagues, guests, customers, owners, investors and communities. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives critical to advancing our World of Care priorities. Explore more of our World of Care stories on the Hyatt newsroom.

Caring for the Planet: Advancing environmental action so destinations around the world are vibrant for our colleagues, guests, customers, owners, investors and communities.
Caring for People: Creating a culture of opportunity by caring for the wellbeing of our colleagues, guests, customers, owners and communities.
Caring for Responsible Business: Embracing our responsibility to create fair, ethical and transparent business practices both within and beyond Hyatt and Hyatt properties.