Description

This position shall strive to provide exceptional service to both internal and external guests at all times. This position will report directly to the Director of Operations.

Essential Functions:

Instills a calm, organized approach when interacting in stressful situations
Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction
Ensure that sufficient staffing is present to meet the daily business demands
Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data
Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction

This is not your typical career opportunity. This is the Hyatt Touch.

Salary range for this position is $67,000 to $70,000 depending on experience.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic background

With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 2 years progressive management experience
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills

Requirements

A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Minimum of one year previous front office supervisory experience preferred
Ability to work a flexible schedule

Andaz 5th Avenue

Experience Midtown Manhattan at Andaz 5th Avenue

Andaz 5^th Avenue is a chic boutique hotel in Midtown Manhattan that is quintessential New York City and the perfect place to express your personal style.Manhattan is all about reinvention; and our hotel philosophy is that you should be a little different. True to the Andaz concept, Andaz 5th Avenue offers uncomplicated and natural service by people who are passionate about your experience at one of the most unique hotels in New York City.

At Andaz 5^th Avenue, you are woven into the cultural fabric of midtown Manhattan. With its eclectic and contemporary style and curated art, our hotel is a place where you can comfortably shake off the effects of the day and embrace the mood of the moment. Relax in loft-like designer rooms and suites that feel like NYC apartments, with stylish décor and floor-to ceiling windows and stellar views of 5^th Avenue. Indulge in a soothing massage or facial, or decompress with a workout in the StayFit™ Gym.

Inspired by what grows seasonally in New York, The Shop is an intimate eatery serving regional cuisine sourced from farmers and producers around the state. Enjoy shared plates at a communal table, or grab a glass of wine you can carry up to your loft-style apartment. Talk to chefs in the open kitchen and sit anywhere to take in an icon of the city or the quiet courtyard. Socialize at the chic bar downstairs, serving hand-crafted cocktails, wines, beer, and creative Latin-style foods. Your Midtown Manhattan hotel experience should be whatever you want to create within a venue that is pure New York sophistication.

Adresse	485 5th Avenue at 41st Street, New York, NY 10017
Type de propriété	Hotel
# Emplois	3

À propos de Hyatt Hotels Corporation

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Since we opened our doors 65+ years ago, care has remained at the heart of everything we do at Hyatt. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business and our World of Care goals and priorities are defined by what is important to our colleagues, guests, customers, owners, investors and communities. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives critical to advancing our World of Care priorities. Explore more of our World of Care stories on the Hyatt newsroom.

Caring for the Planet: Advancing environmental action so destinations around the world are vibrant for our colleagues, guests, customers, owners, investors and communities.
Caring for People: Creating a culture of opportunity by caring for the wellbeing of our colleagues, guests, customers, owners and communities.
Caring for Responsible Business: Embracing our responsibility to create fair, ethical and transparent business practices both within and beyond Hyatt and Hyatt properties.