Pool Lead

Temps plein

Overview:

To maintain the overall vision and strategy for the Omni Pool which includes the spa treatment rooms, fitness center, pool and locker rooms. The Pool Supervisor will support processes to enhance guest service in all areas of Omni Scottsdale Montelucia.

Essential Functions

• Greet all guests promptly and courteously.
• Upselling and suggestive selling when order taking.
• Pickup of orders.
• Delivery of beverages to guests.
• Maintain clean and clear areas of lounge and monitor guest tables.
• Clean and clear service areas.
• Departing guests, ensuring proper payment.
• Assist in overall supervision of the pool deck.
• Inspect pools facilities regularly for cleanliness and safety to meet Omni standards.
• Oversee and provide growth to all pool attendants.
• Act as a coach and be a positive role model for associates and colleagues.
• Effectively use the Omni Service Champions program to recognize and reward outstanding customer service.
• Observe, teach, and correct staff’s service.

Qualifications:

• Experience in hospitality field, flexibility with schedule with evenings and weekend work required.
• Good organizational skills and attention to detail required.
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Perform both indoor and outdoor tasks.
• Requires walking and giving direction; must be able to stand and exert well-paced mobility for up to 10 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning and stocking tasks.
• Must be able to lift up to 55 lbs. on a regular and continuing basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.