Operations Supervisor

Temps plein

Prominence Hospitality Group is seeking a high-potential, career-driven Operations Supervisor to oversee multi-department hotel operations across two properties. This is a developmental leadership role designed to prepare future Assistant General Managers and General Managers. We invest in developing our next generation of leaders and are committed to hiring a standout candidate who is ready to grow. We are looking for our future leaders!

We are looking for someone with hotel experience, leadership capability, and long-term career ambition. We would rather wait for a standout candidate than settle for average.

Location: Courtyard and Residence Inn by Marriott 1928 West War Memorial Drive, Peoria, IL 61614

Why Choose Prominence Hospitality?

• IGNITE Your Career – We invest in your growth with hands-on training and leadership development.
• Competitive Pay & Incentives – Your performance and dedication matter.
• Work/Life Balance – Flexible scheduling and generous hotel discounts.
• Inclusive & Growth-Oriented Culture – We promote from within and value ambition.

What You’ll Do as Operations Supervisor

• Oversee Front Desk & Guest Services operations across both hotels.
• Supervise and support Food & Beverage operations, ensuring service standards and financial controls.
• Oversee Housekeeping operations, including inspections and running shifts.
• Be available to support or execute Night Audit functions as needed.
• Lead by example — coach, develop, and hold team members accountable.
• Ensure brand standards, cleanliness, safety, and service excellence are maintained.
• Manage shift flow, labor efficiency, and operational challenges in real time.
• Assist with scheduling, training, performance feedback, and guest issue resolution.
• Support financial goals through cost control, inventory oversight, and operational efficiency.

What You’ll Bring

• Prior hotel experience across multiple departments preferred (Front Desk, Housekeeping, F&B).
• Supervisory or leadership experience strongly preferred.
• Career-oriented mindset with desire to move into AGM/GM roles.
• Ability to oversee multiple departments and properties.
• Strong operational judgment and guest-first mentality.
• Relocatable mindset is a strong asset (though not required).

Why This Role Matters

This role is intentionally structured as a leadership pipeline position. High performers will be developed for future Assistant General Manager and General Manager opportunities within Prominence Hospitality. The Operations Supervisor ensures operational excellence across departments and properties while developing the leadership capabilities necessary for future executive hotel roles. This is more than a job — it’s a career track.

If you’re serious about building a long-term future in hotel leadership, we want to meet you. Apply today!