Assistant Front Office Manager
Temps plein
In Person
Cavalry Court
College Station, TX
Publié 2 mars 2026 par Valencia Hotel Group
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Cavalry Court and The George are located in College Station and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide excepti
Rémunération: 40 000 $ à 45 000 $ par année
Day to day Guest services operations including Front Desk, PBX, Front Drive and valet parking. Ensuring all staff are properly trained and adhering to service standards and ensuring information is communicated to operations staff in timely and effective manner to ensure guest satisfaction. Serve as point of contact for all other departments needing to relay information to the front office. Act as manager on duty when required.
DUTIES & FUNCTIONS:
Essential:
- Perform daily walkthroughs and inspections of the property and of guest rooms
- Ensure all Front Office associates are complying with the meal and rest period policy.
- Walk the property daily and report maintenance issues to the appropriate department.
- Act as a liaison to sales and catering group contacts when Sales and Catering associates are unavailable.
- Ensure registration cards are completed.
- Ensure all needed reports are run.
- Continued training done with all associates.
- Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning.
- Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints.
- Be very familiar with the hotel computer system for training maintenance and trouble shooting.
- Complete weekly supply inventories to ensure adequate pars of such.
- Complete rate discrepancy report and make needed changes.
- Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Special Requests, etc.
- Prepare group information sheets.
- Complete check-out with balance report.
- Complete credit check daily.
- Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
- Assure knowledge and training of Marketing Programs of company and hotel.
Cavalry Court
About Us
Our top-rated luxury hotel showcases a vintage-retro decor in all rooms and suites, that are generous in amenities, and sport a true southern style of old Texas.
As you walk through our hotel, you will find yourself surrounded by a creative interior that reflects a design period from the 50's and 60's that adds a rustic charm to the surroundings. On top of the unique styles of the rooms and suites at the Cavalry Court Hotel, you will enjoy the fact that although you may feel like you're going back in time, you will still have all the comforts of the 21st century. Such as a state of the art flat screen TV's, Wi-FI, hair dryers, iron and ironing boards, a retro styled refrigerator and luxurious bath linens and custom bedding.
Later on come down to the Canteen Bar & Grill to enjoy some well-deserved R&R with your friends at the Canteen restaurant, where you can dine, drink and relax under the stars by our outdoor fire pits. Whatever the appetite Cavalry Court has you covered!
Located across from The Bonfire Memorial, and in the heart of Century Square neighborhood, Cavalry Court is one of the best new hotels in College Station TX. Ideally situated across from the newly opened College of Engineering and College of Architecture, look no further than Cavalry Court.
| Adresse | 200 Century Court, College Station, TX 77840 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 8 |
À propos de Valencia Hotel Group
About the company
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.
Why people like to work here
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College Station, TX