Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Compass Hotel Beaufort

Compass by Margaritaville Debuts in Coastal North Caroling

What better fit for a new hotel concept by Margaritaville than a quaint surfing town on the coast of North Carolina? Introducing the Compass Hotel Beaufort. Home to the famous wild horses of Shackleford Banks and the Cape Lookout National Seashore, Beaufort is a jewel in the sand of Crystal Coast. Visitors enjoy boating and fishing as well as sightseeing, dining and shopping. Compass Hotel Beaufort will offer 103 guest rooms, casual luxury, and unparalleled Souther hospitality with a tropical twist. Enjoy easy access to Beaufort's small-town charm and many local attractions.