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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Compass Hotel Beaufort

Compass by Margaritaville Debuts in Coastal North Caroling

What better fit for a new hotel concept by Margaritaville than a quaint surfing town on the coast of North Carolina? Introducing the Compass Hotel Beaufort. Home to the famous wild horses of Shackleford Banks and the Cape Lookout National Seashore, Beaufort is a jewel in the sand of Crystal Coast. Visitors enjoy boating and fishing as well as sightseeing, dining and shopping. Compass Hotel Beaufort will offer 103 guest rooms, casual luxury, and unparalleled Souther hospitality with a tropical twist. Enjoy easy access to Beaufort's small-town charm and many local attractions.

Dirección	103 Cedar Street, Beaufort, NC 28516
Tipo de propiedad	Hotel
# Empleos	15

Acerca de Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.

We invite you to search, apply and begin your career with Shaner Hotels!