Welcome

At Gap Management, it is our pleasure and duty to provide our guests, clients and associates with the highest form of quality in lodging, management, training and products. Because Gap Management is committed to providing our guests with genuine hospitality service that exceeds our guest’s expectations, our guests keep coming back thanks to our friendly associates and efficient service. We believe in reinvesting in our properties so at each of our hotels you can expect well-maintained and nicely-appointed amenities and facilities. Gap Management is a hotel management and development company that provides total integration of management and development. Our philosophy is based on diversity of markets, investors, products and associates.We currently own and operate numerous hotels in Louisiana and Texas.

Our Mission

Our mission is to be a leader in the market by providing our guests with exceptional service, motivating, educating and rewarding our team members resulting in exceptional financial results. We at Gap Management will develop, own and manage outstanding hotels primarily in the South region, focusing on a commitment to exceptional value for its investors while upholding the Gap reputation, pride, ethics and tradition.

Our Philosophy

People – Our success depends upon our people. We will hire the right people, train them properly, and utilize all resources available to ensure we monitor their success and growth. We will encourage our people, provide them with the tools and resources to be successful, and always communicate strengths and shortcomings. Training cannot be sacrificed and must always be on the minds of our leaders.

Processes – We will ensure that we are constantly doing things as efficiently and effectively as possible. Checklists are a key to ensuring team members know what the process is. All of the valuable reports we provide should assist our leaders in knowing when a process may need to be changed or enhanced to ensure the best possible experience for our guests.

Inspect the Expectation – We will ensure we are walking our properties, inspecting our properties, and holding folks accountable. Through the audit process we must ensure our team members know where improvements are to be made and provide the proper training to accomplish those tasks.

Communication – We will communicate in an open and honest environment, we will communicate frequently at all levels. It is imperative that after the communication takes place we follow up to ensure that everything was understood and change the communication process if there are misunderstandings.

Consistency and Balance – By implementing the first four Objectives we anticipate that the fifth objective, our ultimate goal, will be achieved. By creating consistency there will be fewer surprises allowing our leaders to focus on all the faucets of our business. By achieving professional balance we want our team members to enjoy personal balance.