Director of Catering & Convention Services
Tiempo Completo

Omni Homestead Resort & Spa
Hot Springs, VA

Una propiedad de: Omni Hotels & Resorts
Publicado 3 de agosto de 2026 por Omni Hotels & Resorts

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Overview:

This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities:

  • Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.
  • Prospect and establish an expanding base of accounts.
  • Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.
  • Continuously monitor and evaluate the level of service maintained by the Banquet Department.
  • Ensure that the department’s standards are met and that all company policies and procedures are adhered to.
  • Attend/Conduct all designated Sales and Banquet meetings.
  • Plan, evaluate, organize and direct the activities of the Convention Services Managers.
  • Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.
  • Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.
  • Prepare six months rolling forecast and analysis.
  • Have a working knowledge of Food & Beverage product offerings.
  • Attend weekly staff and group resume meetings.
  • Tours the hotel function space and spot checks meeting room setups.
  • Ensure that all file turnover requirements are fulfilled.
  • Oversee the coordination of the Delphi Function Diary.
  • Attend out-of-hotel meetings as required.
  • Qualifications:

  • 10+ years of Hotel Sales, Catering & Convention Services experience required.
  • High school diploma or equivalent. College degree preferred.
  • Knowledge of the operations of the hotel industry.
  • Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed.
  • Must have proven selling, negotiating and presentation skills.
  • Highly developed customer service skills with strong attention to detail.
  • Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • The ability to delegate, effectively train and coach.
  • Must be able to work a flexible schedule including night, weekends and holidays.
  • Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
  • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Homestead Resort & Spa

    HOT SPRINGS, VIRGINIA 

    DISCOVER HISTORIC HOT SPRINGS AND MORE AT AMERICA'S FIRST RESORT

    RECOGNIZED BY TIME MAGAZINE AS ONE OF THE WORLD'S GREATEST PLACES FOR 2024

    The Omni Homestead Resort & Spa has been delighting vacationers—including 24 U.S. presidents—for over 250 years. A recently completed $170 million renovation restored the historic character to this Allegheny Mountain resort in Virginia, from the Great Hall to the guest rooms and the bathhouses at the iconic Warm Springs Pools. Our one-of-a-kind resort features a two-acre water park and top-ranked golf courses, including the nation’s oldest first tee in continuous use. Deepen your experience at The Omni Homestead Resort & Spa with a soothing massage at The Spa. Enjoy local favorites at eight charming restaurants and bars and taste wines from fine regional vintners. However you choose to spend your vacation at our Hot Springs, VA resort, it’s guaranteed to be memorable.

    Dirección 7696 Sam Snead Highway, Hot Springs, VA 24445
    Tipo de propiedad Hotel
    # Empleos 60

    Acerca de Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.


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