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Overview:

The server will wait on tables promptly, courteously and to serve our guests with a genuine care.

Responsibilities:

Knowledge of the dining room.

Must have full familiarity with menus and beverage offerings.

Greet guests when entering the restaurant with a pleasant smile and superior customer service.

Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.

Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

Record transaction in MICROS system at time of order and adhere to cash handling standards.

Check in with guests to ensure satisfaction with each food course and/or beverage.

Present accurate check to guest and process payment.

Maintain cleanliness of work areas throughout the day.

Process station set-up and break-down and complete all other side work duties as assigned.

Ensure tables are set up properly, including polishing and cleaning glasses.

Service to guests according to Omni Moments of Service Standards.

Be pleasant, smile and greet all guests, using surnames when obtained.

Clean, clear and reset service areas.

Protect the hotel from liability with regard to over serving guests.

Perform any other duties as assigned by the restaurant manager.

Qualifications:

Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.

Must have unexpired Food Handlers and TIPS – or obtain upon hire.

Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.

Previous cash handling experience preferred.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.

Ability to accurately and efficiently input information into MICROS.

Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.

Ability to work cohesively with co-workers both within and outside of your department.

Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.

Excellent customer service, service recovery and problem-solving skills.

Must be able to work a variety of shifts, including weekends and holidays.

Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.

Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Homestead Resort & Spa

HOT SPRINGS, VIRGINIA

DISCOVER HISTORIC HOT SPRINGS AND MORE AT AMERICA'S FIRST RESORT

RECOGNIZED BY TIME MAGAZINE AS ONE OF THE WORLD'S GREATEST PLACES FOR 2024

The Omni Homestead Resort & Spa has been delighting vacationers—including 24 U.S. presidents—for over 250 years. A recently completed $170 million renovation restored the historic character to this Allegheny Mountain resort in Virginia, from the Great Hall to the guest rooms and the bathhouses at the iconic Warm Springs Pools. Our one-of-a-kind resort features a two-acre water park and top-ranked golf courses, including the nation’s oldest first tee in continuous use. Deepen your experience at The Omni Homestead Resort & Spa with a soothing massage at The Spa. Enjoy local favorites at eight charming restaurants and bars and taste wines from fine regional vintners. However you choose to spend your vacation at our Hot Springs, VA resort, it’s guaranteed to be memorable.

Dirección	7696 Sam Snead Highway, Hot Springs, VA 24445
Tipo de propiedad	Hotel
# Empleos	54

Acerca de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.