Valet Manager
Tiempo Completo
7am - 3pm, 3pm - 11pm
Caravan Court
Arlington, TX
Publicado 19 de abril de 2026 por Valencia Hotel Group
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s
Compensación: 55.000 $ a 60.000 $ por año más bono
Perks: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Volunteer Days, Wellness Days, Growth Oportunities
Status: Exempt
Reports to: General Manager
JOB SUMMARY
The Valet Manager at Caravan Court is responsible for the oversight, revenue generation, cost controls, staffing, and training of the valet department. Additionally, the Valet Manager is responsible for providing a warm, polished, and professional first and last impression to every guest.
ESSENTIAL DUTIES & FUNCTIONS
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Operational Responsibilities
- Greet guests according hotel standards
- Register all vehicles in parking platform
- Communicate the valet process to the guest
- Assist guests with any luggage and directional needs
- Professionally and efficiently park guest vehicles
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Managerial Responsibilities
- Create valet schedule by Thursday for a Sunday start
- Complete valet payroll daily
- Track and report overtime
- Complete and document weekly training
- Conduct rehearsal audits and coach as needed
- Complete Progressive Discipline Forms as necessary
- Perform quarterly appraisal forms
- Administer coaching as needed
- Ensure staff is following core standards, principals, and values
- Act as property champion for valet parking digital platform
- Monitor valet revenue and expenses through KPIs
- Prepare and present P&L variances in valet revenue and expenses
- Report and address any insurance claims
- This includes vehicle incidents
- Vehicle theft
- Vehicle vandalism
- Guest incidents/ accidents
- Employee incidents/ accidents
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Guest Services
- Anticipate and attend to guest needs during interactions
- Be proactive when attending to guests
- Assist guests with all concierge services
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Team Support and Training
- Attend and contribute to department meetings
- Participate in cross training
- Complete all required trainings
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Communication and Reporting
- Facilitate all internal communications and follow up accordingly
- Run all reports necessary to the operation
- Complete full shift pass on reports and checklists
- Log all work in appropriate platforms
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Safety & Compliance
- Adhere to all safety and security guidelines
- Follow all driving regulations
ESSENTIAL SKILLS AND QUALIFICATIONS
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
Physical Requirements
- Sitting: Short periods of time
- Standing/Walking: Long periods of standing, minimum of 5 consecutive hours
- Lifting/Carrying: Occasionally, maximum of 50 pounds. Pushing/ Pulling carts
Working Environment
- Interior: Hallways, Guestrooms
- Exterior: Outdoor areas of the hotel
BASICS
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Perform any additional duties as assigned by the supervisor
CANDIDATE PROFILE
-
Education and Experience
- Valid Driver’s License
- No vehicle violations within the past 5 years
- Two years of valet experience required
- No minimum education requirements required
Caravan Court
| Dirección | 204 n Collins Street, Arlington, TX 76011 |
|---|---|
| Tipo de propiedad | Hotel |
| # Empleos | 10 |
Acerca de Valencia Hotel Group
About the company
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.
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