Assistant General Manager
Tiempo Completo
The Metric Hotel
Los Angeles, CA
Publicado 10 de abril de 2026 por Western Hospitality Group, Inc.
Compensación: 25,00 $ a 30,00 $ por hora
Position Summary
The Assistant General Manager supports the overall operation of The Metric Hotel, ensuring an exceptional guest experience, efficient daily operations, and strong team performance. This role is highly hands-on and ideal for a hospitality professional who thrives in a modern, tech-enabled, limited-service hotel environment.
Key Responsibilities
Operations Management
- Oversee daily hotel operations including front desk, housekeeping coordination, and guest services
- Ensure smooth execution of contactless check-in/check-out systems and digital guest communications
- Monitor property condition, cleanliness, and maintenance standards
- Step in as Manager on Duty as needed
Guest Experience
- Deliver a personalized, high-quality guest experience aligned with the hotel’s boutique brand
- Handle guest concerns and resolve issues promptly and professionally
- Monitor online reviews and guest feedback; implement improvements
Team Leadership
- Assist in recruiting, training, and developing hotel staff
- Supervise team performance and ensure adherence to service standards
- Foster a positive, accountable, and service-driven culture
Revenue & Financial Performance
- Support revenue management strategies including pricing and occupancy optimization
- Monitor daily financial reports, labor costs, and operating expenses
- Assist with budgeting and cost control initiatives
Sales & Marketing Support
- Collaborate with leadership on local partnerships and guest acquisition strategies
- Support marketing initiatives, including digital presence and reputation management
Compliance & Safety
- Ensure compliance with local regulations, health & safety standards, and brand policies
- Maintain security procedures and emergency readiness
Qualifications
- 2–5 years of hotel operations or hospitality management experience
- Prior supervisory or leadership experience preferred
- Experience with boutique or limited-service hotels is a plus
- Strong understanding of hotel PMS systems and hospitality technology
- Excellent communication, problem-solving, and organizational skills
- Flexible schedule, including weekends and holidays
Preferred Traits
- Tech-savvy and adaptable to digital-first hotel operations
- Guest-focused mindset with attention to detail
- Self-starter who can operate independently in a lean team environment
Pay: $25.00 - $30.00 per hour
Benefits:
- Paid time off
The Metric Hotel
A new standard for travel. The Metric is made for the modern traveler looking to experience the real LA at a smart rate that includes all the little things you deserve — luxury pillow top mattresses, rejuvenating rainfall showers, free fast WiFi and a free Espresso & Tea Bar.
Location
Check in, then check out LA. The Metric’s central location puts the city at your fingertips with easy access to Downtown Los Angeles and beyond. Discover local authentic and delicious cuisines from around the world and easily access trendy and world class dining, music and sports venues, art galleries, nightlife and more in the various nearby neighborhoods of central Downtown Los Angeles, Echo Park and Silverlake.
| Dirección | 285 South Lucas Avenue, Los Angeles, CA 90026 |
|---|---|
| Tipo de propiedad | Hotel |
| # Empleos | 1 |
Acerca de Western Hospitality Group, Inc.
Western Hospitality Group, Inc. is a Full Service Hotel Brokerage.
Which provides multiple services to our client’s and investors. We specialize in hotel sales and financing. As well as, we are experts in Hotel Property Management including managing our own portfolio of hotels. We are a unique service provider that touches on all parts of the hotel transaction from finding your investment, to financing the property, and all aspects of property management as well.
We’d love to hear from you.
