Four Brothers | PM Server

Medio Tiempo

Overview:

The server will wait on tables promptly, courteously and to serve our guests witha genuinecare.

Responsibilities:

• Knowledge of the dining room.
• Must have full familiarity with menus and beverage offerings.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Communicate with culinaryteamregardingmeal requirements, allergies, dietaryneedsand special requests.
• Record transaction in MICROS system at time of order and adhere to cash handling standards.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accuratechecktoguestand processpayment.
• Maintain cleanliness of work areas throughout the day.
• Process station set-up and break-down and complete all other side work duties as assigned.
• Ensure tables are set up properly, including polishing and cleaning glasses.
• Service to guests according to Omni Moments of Service Standards. 
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Clean, clearand reset service areas.
• Protect the hotel from liability with regardtooverservingguests.
• Perform any other duties asassigned by the restaurant manager.

Qualifications:

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
• Previouscash handlingexperiencepreferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, managementand co-workers.
• Ability to accurately and efficiently input informationinto MICROS.
• Ability to handle stressful situations,whilemaintaininga calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recoveryand problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
• Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.