Work Where the Work Means Something

Compensación: 70.000 $ por año

Trinchera Ranch, a premier private guest ranch in the stunning Sangre de Cristo Mountains, is seeking a Wellness Supervisor to lead and manage the daily operations of the wellness program, massage treatment rooms, and fitness areas, ensuring exceptional guest/user experiences. A massage therapy license is required. This role guarantees service excellence, high-quality treatments, operational efficiency, and achievement of financial targets. Promotes a healthy, safe, and innovative environment that supports holistic well-being. The ideal candidate is detail-oriented, proactive, and passionate about creating memorable moments in a world-class setting.

Essential Duties/Responsibilities:

Operations and Service

Oversee the daily functioning of the wellness facility including fitness room, massage treatment rooms, and outdoor spa area (including a hot tub, cold plunge and sauna).
Ensure that all services (treatments, classes, wellness sessions) meet brand and quality standards.
Hands-on for all guest massage treatments and/or coordinating schedules, treatment booking, and staff availability.
Handle guest requests, concerns, and special situations.
Maintain a calm, safe and professional atmosphere throughout all facilities.
Assist with other duties as required.

Job Requirements

Education

Licensed in the State of Colorado by having current certification with the MBLEx (Massage & Bodywork Licensing Examination) and having license on file with the DPO (Division of Professions and Occupations)
Proficient in group yoga instruction; preferably certified with a 200-hour teacher training (YTT) certificate
Preferred bachelor’s degree in hospitality management, Tourism, Spa Management, Sports Science, Physiotherapy, or related fields
Preferred additional certifications in wellness, holistic therapies, fitness, coaching or spa management

Experience

2-5 years in spa, fitness, or wellness management.
Proven experience in leading service-oriented teams.
Knowledge of sales, budgeting and operational control.

Internal & External Collaboration

Internal Teams: Restaurant & Bar, Guest Relations, Spa/Fitness, HR, Reservations, Landscaping, Maintenance, Finance, and others.
External Partners: Travel providers, tour guides, local artisans, wellness specialists, and other service vendors.
Objective: Maintain seamless communication, uphold service excellence, and deliver personalized, enriching guest experiences.

Job Qualifications:

Knowledge: Professionalism, integrity, warmth, and empathy.

Skill: Exceptional communication and interpersonal skills. Strong leadership and organizational abilities. Commitment to service excellence and guest satisfaction. Familiarity with hospitality software systems (e.g., Skill or similar platforms).

Ability: Problem solving, initiative, team-oriented leadership, adaptability, poise under pressure, and attention to detail.

Training/Coaching: Develop ongoing training programs focused on service excellence, wellness techniques and safety protocols.

Quality and Safety Control: Ensure proper maintenance and cleanliness of treatment rooms, fitness area, equipment and wet areas; apply sanitation and hygiene protocols.

All offers of employment are contingent upon the successful completion of a reference check, employment and education verification, and a criminal conviction record check.

This is a full-time position, paid salary. We offer competitive compensation and excellent benefits including health, dental, vision insurance, 401(k), employee assistance program, life insurance, paid time off, and more.

Trinchera Ranch

About the company

Trinchera Ranch is a premier private guest ranch located in the center of the Sangre de Cristo mountain range. The intimate Trinchera Lodge offers a range of accommodations that make it an ideal setting for small groups, including executive corporate retreats, weddings, and family reunions. Hospitality can provide customized itineraries and special meal arrangements. Activities include fly fishing, hiking, mountain biking, rock climbing, and wildlife viewing.

Comprising approximately 172,000 acres, Trinchera is protected in perpetuity by conservation easements, held by both the United States Fish and Wildlife Service and Colorado Open Lands. Three 14,000-foot peaks are located on the property, and the acreage of Trinchera is part of the Sangre de Cristo Conservation Corridor. Spanning approximately 90 miles, this corridor is one of the most unique and consolidated networks for protected lands under public and private ownership in the United States. Over 800,000 acres stretch from Great Sand Dunes National Park into New Mexico. Trinchera operates with a shared responsibility to our guests and conservation.

Working at Trinchera means being part of a close-knit team that supports both exceptional hospitality and long-term land stewardship. Roles span guest services, guided experiences, conservation, and behind-the-scenes operations, all connected by a shared commitment to the sustainability of this remarkable protected landscape.