About Us

With more than two-thirds of all Americans traveling every year, there is enormous potential for hotels and resorts nationwide to attract new customers and keep current customers returning by providing surprising, unique and cost-effective features and activities.

For nearly 100 years, Guest Services has led the way in creating customized management concepts for a wide variety of private resorts, hotels and National Park Service properties across the United States. Along the way, we have learned to manage all aspects of these properties and, in each case, we are specifically focused on superior customer service, professional administration, overall property supervision and a strong return on investment for our owners.

Our resort and hotel management teams ensure that all employees comply
with our standards, policies, and practices. These teams closely track the spending at each location, ensuring that every facility operates well within budgetary guidelines.

Among many other duties, our management teams oversee sales and marketing, promotions, setting rates for rooms, prices for meals, and fees for other services. Our teams are also responsible for supervising all staff-related activities, including recruiting, hiring, training, coaching, disciplining, and assessing performance related to staff members' functions within the property.

Careers At Guest Services, Inc.

At Guest Services, our people are our best resource. They are what set us apart from our competition. Our family of 3,500 employees provides the best hospitality management services for 25 million people annually -- at more than 250 sites nationwide.
We are always looking for skilled, caring people to join our extraordinary staff.  In addition to great working environments, depending upon the hiring category, we can also provide employees with competitive benefits including health, dental and life insurance, 401(k) retirement savings plans, flexible spending accounts, flexible paid time off and tuition reimbursement.