Accounts Receivable / General Cashier

Key Responsibilities

Accounts Receivable

• Review event contracts, direct billing applications, and credit requests to determine creditworthiness and appropriate payment terms.
• Prepare and issue invoices to clients for banquet events, corporate accounts, and other approved billings.
• Process accounting entries related to accounts receivable transactions.
• Monitor customer accounts and maintain accurate records of outstanding balances.
• Prepare and review aged accounts receivable reports.
• Follow up with customers regarding overdue balances and collection of outstanding amounts.
• Process and reconcile credit card and electronic payments received from customers.
• Investigate and resolve billing discrepancies and payment issues in a timely manner.
• Maintain supporting documentation for all accounts receivable transactions.

Cash Management & General Cashier Functions

• Manage all hotel cash operations in accordance with company policies and internal control procedures.
• Process paid-outs, petty cash reimbursements, cash advances, and gratuity distributions.
• Maintain and reconcile petty cash funds.
• Prepare and perform daily bank deposits.
• Coordinate change fund requests and provide currency and coinage to operational departments.
• Maintain accurate records of all cash transactions.
• Administer hotel cash floats, including issuance, replenishment, and reconciliation of departmental floats.
• Conduct regular and surprise cash counts of departmental tills, cash drawers, safes, and cash floats.
• Ensure all cash shortages, overages, and irregularities are properly investigated and reported.
• Safeguard company funds and ensure compliance with cash handling procedures.

Income Audit & Revenue Verification

• Perform daily income audit procedures to verify the accuracy and completeness of hotel revenues.
• Audit room revenue, food and beverage revenue, banquet revenue, parking revenue, guest services revenue, and other miscellaneous revenue streams.
• Verify revenue postings within the Property Management System (PMS) and supporting operational systems.
• Reconcile daily revenue reports to accounting records and general ledger postings.
• Verify daily cash, credit card, and other payment deposits against PMS reports and bank records.
• Investigate and resolve discrepancies identified during audit and reconciliation procedures.
• Prepare and distribute daily revenue reports and management information as required.
• Ensure revenues are recorded in accordance with company policies and accounting standards.
• Identify unusual transactions, variances, or trends and report findings to management.

Financial Reporting & Month-End Support

• Reconcile daily income journals to revenue reports and financial records.
• Assist with month-end, quarter-end, and year-end closing activities.
• Prepare account reconciliations and supporting schedules as assigned.
• Support external auditors and management with documentation requests.
• Assist in maintaining accurate accounting records and financial reporting.

Internal Controls & Compliance

• Ensure adherence to company policies, accounting procedures, and internal control requirements.
• Monitor compliance with hotel cash handling, revenue recognition, and deposit procedures.
• Identify control weaknesses, procedural errors, or operational risks and communicate them to management.
• Recommend process improvements to strengthen controls and increase efficiency.
• Maintain confidentiality of financial and guest information.
• Ensure compliance with applicable legislation, regulations, and company policies.

Qualifications

• Diploma or degree in Accounting, Finance, Business Administration, or related field.
• Minimum 3 years of accounting experience, preferably within hospitality, hotel, or property management environments.
• Experience with Accounts Receivable, Cash Management, and Income Audit functions.
• Working knowledge of hotel systems such as PMS, POS, and accounting software.
• Strong understanding of cash controls, reconciliations, internal controls, and financial reporting.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and interpersonal skills.
• Excellent time management and organizational skills
• Possess a professional and positive attitude.

Reporting Relationship

Reports to: Director, Finance & Accounting

Key Performance Indicators (KPIs)

• Timely issuance of invoices.
• Accounts receivable aging and collection performance.
• Accuracy of daily revenue audits.
• Completion of daily reconciliations and bank deposits.
• Cash shortage and overage management.
• Compliance with internal control requirements.
• Timely completion of month-end assignments.
• Accuracy of revenue and cash reporting.

HOURS:  7:00am start time Monday – Friday with the occasional weekend shift.

One King West Hotel & Residence welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.