Guest Service Agent
Part-Time
Avid Hotel Murfreesboro by IHG
Murfreesboro, TN
Posted October 22, 2026 by Chartwell Hospitality
Immediate Supervisor
Guest Service Manager
Job Summary
Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions
- Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
- Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
- Familiar with property security and key control procedures, as well as, fire safety procedures.
- Completes paperwork necessary for front desk operation.
- Perform tasks assigned by Guest Service Manager or General Manager.
Necessary Skills and Attributes
- Excellent verbal, comprehension, listening and problem solving skills
- Adaptability
- Report and accounting skills
- Guest relation skills
Formal Education
High School Diploma or equivalent
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Avid Hotel Murfreesboro by IHG
Coming Soon to Our Portfolio!
Avid Hotels by IHG is a growing, award-winning brand focused on delivering the essentials travelers value most—done exceptionally well. Guests enjoy thoughtfully designed rooms for a great night's sleep, complimentary hot breakfast, premium coffee, modern amenities, and genuine hospitality at an outstanding value. As part of the global IHG Hotels & Resorts family, avid offers team members the opportunity to build their careers with a trusted industry leader while helping create memorable experiences for every guest, every stay.
| Address | 1426 Warrior Drive, Murfreesboro, TN 37128 |
|---|---|
| Property Type | Hotel |
| # Jobs | 15 |
About Chartwell Hospitality
Our Story
Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.
Redefining Hospitality
Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.
Our Investment Strategy
At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:
- Demand generators like corporate, leisure, and residential growth
- Location values and property fundamentals
- Market cycles and timing
- Long-term and potential ROI
Work at Chartwell
Your Fulfilling Career Begins Here.
At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.
Partner with ChartwellWhether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.
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