Human Resources Coordinator

Full-Time

Slated to open in early 2027, Omni Pontoque Resort at Punta de Mita will debut as the first Omni Hotels & Resorts property to be directly owned and operated in Mexico — an oceanfront sanctuary of beauty poised to set a new benchmark for ultra-luxury hospitality in the region. With 202 elegant guest rooms, 42 spacious suites and two private villas, a full-service spa, three infinity-edge pools, three signature restaurants, and 27,000 square feet of indoor and outdoor event space, the resort invites guests to experience effortless sophistication.

The HR Coordinator assists with the coordination of all functions of the Human Resources department, including training, benefits management, employee relations, and recruitment, in accordance with Omni standards. This role provides clerical and administrative support to the Director of Human Resources and the HR leadership team, and supports the Human Resources function by providing a warm greeting and welcoming environment for all associates in the Associate Services Center from the resort’s pre-opening phase onward.

• Professionally and warmly meet and greet all guests to the Associate Services Center.
• Provide administrative support to the Director of Human Resources and HR leadership.
• Assist with the recruitment process, including pre-screening and scheduling interviews of line-level position applicants for department hiring managers, posting open positions, and maintaining the open position listing.
• Generate and analyze complex reports and queries in UltiPro.
• Oversee Power of Engagement tracking efforts, as well as the Omni Hotels & Resorts LMS system for the assigned property.
• Oversee all aspects of New Hire Orientation preparation, and facilitate assigned sections of New Hire Orientation.
• Assist with processing new hire paperwork.
• Maintain department logs, binders, and employee files.
• Develop the associate communications network within the hotel via weekly newsletters, monthly calendars, bulletin boards, posters, and flyers.
• Enter and maintain all associate data in UltiPro (HRIS).
• Answer phone and email inquiries, and type memos and other correspondence.
• Maintain orderliness of office supplies and equipment.
• Participate in the planning and execution of associate events organized by the Human Resources department.
• Oversee the documentation tracking process.
• Champion Omni culture on property and enthusiastically promote opportunities within the hotel and company.
• Facilitate a culture of praise and recognition by assisting with the implementation of various employee recognition programs.
• Participate in the Hotel Orientation Program.
• Collect, sort, and distribute office mail.
• Complete other duties as assigned by management.

• College degree
• Minimum of 1 year of Human Resources experience required.
• High level of written and verbal communication skills.
• Ability to work in a fast-paced, high-pressure work environment while executing delegated tasks and assignments.
• Ability to clearly and pleasantly communicate, both verbally and in writing, in English with guests, management, and co-workers, both in person and by telephone.
• Strong computer skills, including advanced proficiency in Microsoft Office programs, internet research, and the ability to quickly learn new software.
• Ability to work independently and successfully complete projects with minimal oversight.
• Exceptional organizational skills with the ability to prioritize and multitask effectively.
• Highly motivated self-starter focused on quality, organization, guest service, and teamwork.
• Ability to maintain a professional appearance and create a welcoming environment for potential and current associates.
• Willingness to work one weekend day per quarter.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.