Premium Suites Manager

Full-Time

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Hire and train food and beverage team members in the suites department
• Develop team members and provide ongoing job performance feedback
• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days
• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members
• Handle guest relations and monitor adherence to quality assurance standards
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

More about you

• Minimum of three years’ hospitality management experience required, preferably in a high-volume setting
• Strong managerial and leading ability
• Experience with inventory, cost control, and purchasing required
• Financial management accountability and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required