Loss Prevention Supervisor
Full-Time

Omni Severin Hotel
Indianapolis, IN

A property of: Omni Hotels & Resorts
Posted October 9, 2026 by Omni Hotels & Resorts
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Overview:

The Loss Prevention Supervisor is responsible for supporting the safety, security, and integrity of hotel operations through professional investigations, surveillance review, documentation, and fact-finding. The Supervisor works closely with Loss Prevention leadership, Human Resources, hotel management, and operational departments to investigate associate incidents, missing property, workplace injuries, policy concerns, and other matters requiring detailed review.

The Supervisor is expected to conduct investigations objectively, discreetly, and professionally while maintaining confidentiality and accurate documentation.

Responsibilities:

  • Perform property patrols observing, reporting, and correcting safety and security deficiencies.
  • Respond to all emergency calls, following established emergency procedures.
  • Respond to complaints and requests for assistance in accordance with departmental and corporate policies and procedures. Provide assistance as necessary and support with outside agencies to ensure that assistance is received.
  • Provide factual, thorough, and professional reports through written documentation of all incidents, events and actions taken during the course of a shift.
  • Maintain integrity and continuity of lost and found articles as well as securing and releasing of found property in accordance with hotel policy and legal requirements.
  • Maintain confidentiality regarding any information or action required in the course of duties in accordance with corporate and legal requirements.
  • Perform initial investigations and follow-up to complaints, accidents and incidents.
  • Support Director of Loss Prevention to develop, implement and manage safety and loss control programs & initiatives.
  • Maintains complete knowledge of and compliance with departmental and resort policies/procedures.
  • Monitor initial investigations and follow-up to guest/employee complaints, accidents and incidents, entering information from these incidents into database as needed .
  • Provide and assist with all officer and resort wide safety/Loss Prevention training.
  • Creates and ensures daily completion of staff checklists and necessary reports.
  • Motivates staff and creates cohesive team.
  • Provide guest and owners with accurate information; be knowledgeable of all aspects within the hotel and surrounding area.
  • Monitor adherence to standard operating procedures.
  • Clean and maintain a hygienic and organized work area.
  • Administrative functions as related to the normal course of duties, i.e.: filing, report distribution photocopying, faxing, etc. as needed.
  • Filing information related to incidents/accidents.
  • Supervise employee locker audits.
  • Monitor and follow up on footage from Loss Prevention cameras.

    • Qualifications:

  • Previous experience in hotel security, loss prevention, investigations, law enforcement, asset protection, or a related field preferred.
  • Hotel Loss Prevention experience is strongly preferred.
  • Experience conducting interviews or workplace investigations preferred.
  • Experience reviewing CCTV/surveillance systems preferred.
  • Strong written communication and report-writing skills.
  • Strong attention to detail and ability to identify discrepancies and patterns.
  • Ability to remain objective and professional when investigating sensitive matters.
  • Ability to handle confidential information appropriately.
  • Strong organizational and time-management skills.
  • Ability to manage multiple investigations simultaneously.
  • Basic computer proficiency and ability to learn hotel security, reporting, surveillance, and access-control systems.
  • Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays

    • Professional Expectations

  • The Loss Prevention Supervisor must demonstrate a high level of integrity, discretion, professionalism, and impartiality. The position may have access to confidential associate information, surveillance footage, investigative records, and sensitive hotel information.
  • Information obtained through an investigation must only be shared with authorized individuals and must never be discussed unnecessarily with associates, guests, or other individuals.
  • The Loss Prevention Supervisor must conduct all interviews, inspections, surveillance reviews, and investigative activities consistently and professionally while following Omni policies, Human Resources procedures, and applicable laws.

    • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Severin Hotel

    INDIANAPOLIS, INDIANA 

    EXPERIENCE OUR NEWLY RENOVATED HOTEL IN DOWNTOWN INDIANAPOLIS 

    The iconic Omni Severin Hotel in the heart of downtown Indianapolis has completed its highly anticipated renovation, honoring its original architecture and Art Deco roots. Built in intricate Beaux Arts style, this piece of local history invites you to experience the heyday of the Wholesale District. The newly reimagined 424 guest rooms and 36 suites combine traditional elegance with views of the downtown skyline and are a perfect blend of timeless sophistication and modern conveniences that will create an ideal backdrop for leisure, corporate or group stays. Omni Severin Hotel is connected to Circle Centre Mall and the Indiana Convention Center via overhead skywalks. A short walk away, catch a Colts game at Lucas Oil Stadium or a Pacers game at Gainbridge Fieldhouse. Visit the heated indoor pool year-round and dine at two new dining outlets. Whether you’re a sports fan or a history buff, you’ll find plenty of things to do near our historic hotel in Indianapolis, IN.

    Address 40 West Jackson Place, Indianapolis, IN 46225
    Property Type Hotel
    # Jobs 19

    About Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.

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