Lone Star Court
Austin, TX
WE NEED BIG STARS LIKE YOU!!! Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Lone Star Court, is a collection of hotels that are created for today’s passionate traveler, each of our hotels are intentionally built to showcase m
Status: Non-Exempt
Reports to: Director of Engineering
JOB SUMMARY
Help assist Director of Engineering to over see Level 1,2 and 3 Engineer Techs. Performing advanced maintenance to keep all aspects of the Hotel at fully functionality and provide the best Guest experience.
ESSENTIAL DUTIES & FUNCTIONS
Operational Responsibilities
Work closely with Director of engineering to keep engineering staff in compliance. Review Engineering staff’s progress of PM rooms and tasks completed during the day. Handle advanced maintenance requests. Paint, repair, clean and perform filter replacements, belt inspections for the HVAC machines, keep logs and daily sign in inspections for boiler rooms, Laundry rooms, and ensure that pools have the appropriate dosage of chemicals for the pool and laundry rooms. Running monthly testing on emergency lights transfer switches and emergency exit signage, replace failed ballasts fixtures and interior=exterior lamps, verify alarm panels sprinkler systems and fire extinguishers to be properly filled.
Guest Services
Handle advanced Alice tickets and make sure they are closed in a timely manner and ensure that customer satisfaction is achieved
Team Support and Training
Work closely with Director of Engineering as well as with all departments on guest related issues and internal hotel issues
Communication and Reporting
Report to Director of Engineering what happened on your shift, how many tasks completed.
Safety & Compliance
Manage chemicals safely, including cleaning agents pool chemicals and paints while ensuring the correct labeling.
Use correct PPE equipment when performing a job including eye wear, ear protection, safety gloves, safely work on crawl spaces and boiler rooms.
ESSENTIAL SKILLS AND QUALIFICATIONS
Strong verbal and written communication skills
Effective time management and problem-solving skills
Proficiency in [specify relevant software or technical skills]
Ability to work well with a team and demonstrate attention to detail
Excellent organizational skills and interpersonal abilities
Physical Requirements
Sitting: Rare
Standing/Walking: Constant
Lifting/Carrying: Up to 50Ibs
Other Physical Requirements: Crouching, bending, lifting, reaching
Working Environment
Interior: To include guest rooms, public areas, meeting space, storage closets; variety of surfaces/ textures.
Exterior: exposure to variety of elements based on weather conditions (heat/cold/rain/wind/ice)
BASICS
Maintain cleanliness and organization in all work areas
Display courteous behavior with guests and team members
Report any unsafe conditions immediately
Ensure hotel equipment is in proper working condition
Attend require meetings
Follow company policies and procedures
Perform any additional duties as assigned by the supervisor
CANDIDATE PROFILE
Education and Experience
Hotel engineer experience preferred
Acknowledgment
I have read and understand the job description as stated above and accept that tasks may be modified as needed. I can perform the essential functions of this job with or without reasonable accommodation.
Employee Signature: ___________________________ Date: ___________
Supervisor Signature: __________________________ Date: ___________
At Lone Star Court, you'll enjoy a perfect pairing of modern convenience and traditional comfort in a unique blend of the past and present. Like The Domain community we call home, we combine a retro aesthetic with modern design twists. We offer contemporary lodging in a traditionally Texan environment, with retro inspired accommodations, live music, outdoor fire pits, and a dipping pool reflective of country swimming holes.
| Address | 10901 Domain Drive, Austin, TX 78758 |
|---|---|
| Property Type | Hotel |
| # Jobs | 9 |
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.