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Overview:

To guide guests in coordinating spa services to meet their treatment goals or experience desired in an efficient, courteous and professional manner. Support and lead all staff relating to guest satisfaction, proper technical skills, spa knowledge and efficiencies and Safety and Security procedures.

Responsibilities:

General knowledge of all facets of the hotel and to work effectively with other departments as a team.
Superb hospitality skills with the ability to mentor and train others.
Lead by example, providing the Spa and Salon team with positivity and daily support in coordination with the Director of Spa.
In-depth knowledge of all spa offerings: services, product knowledge, packages and programs.
Continuous awareness of daily operations for guest and facility, following through to address concerns immediately through empowerment and communicating to the appropriate persons for assistance.
Training and mentoring team members in the areas of Omni Barton CreekCulture and the Six Pillars.
Perform and guide Reception Desk and Locker Room teams with daily spa and salon tasks to include: Scheduling, Financial transactions, Shift Opening and closing procedures and cash handling. All process mentioned to meet Three SpringsSpa and Omni Audit standards.
Proactively communicating to leadership, any areas that may require restructuring or change for improvement
Assistance with local and in-house group and package guests as needed in coordination with Group Manager.
Provide on-going trainings to increase staff knowledge and guest interaction standards in coordination with Assist Director and Director of Spa.
Responsible for scheduling and attendance tracking for all Spa job descriptions.
Oversee and contribute to spa communications regarding spa and hotel interdepartmental information: Breakroom communication board, Provider call-in process, Memo’s and communications, Accounting regarding billing, new procedures and updates.

Qualifications:

Experience with handling cash
Experience in hospitality field
Flexibility with schedule with weekend work required
Good organizational skills
Attention to detail.

Omni Fort Worth

CASUAL ELEGANCE AND SOPHISTICATED STYLE

Fort Worth's largest and most authentic downtown hotel

A stunning blend of native building materials and ultra-modern glass, Omni Fort Worth Hotel represents progressive luxury and offers amenities illustrating the Western spirit embodied by the city that surrounds it. Whether you visit for business or leisure, and whether you seek an exciting nightlife or spend your days in the city’s world-class museums, Omni Fort Worth Hotel provides the ideal retreat in one of America’s most exciting cities.

As breathtaking as any West Texas sunset, Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife. Retreat to your luxurious guest room accommodations for a restful night's sleep after you explore Fort Worth. Meeting and event planners will remember the luxury hotel for its open and inviting spaces, its casual yet sophisticated style and a personality that’s as gracious and dynamic as Fort Worth itself.

Address	1300 Houston Street, Fort Worth, TX 76102
Property Type	Hotel
# Jobs	38

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.