Reservations Agent
Full-Time
Chico Hot Springs Resort & Day Spa
Pray, MT
Posted August 26, 2026 by EOS Hospitality
Compensation: $21.00 per hour
Description
This is a great opportunity for someone who enjoys talking with people, helping guests plan their stay, and making sure the details are taken care of. As a Reservations Agent, you’ll be one of the first points of contact for many of our guests, helping them make reservations and answering questions about their upcoming visit to Chico.
What You'll Do- Answer incoming phone calls and assist guests with questions about Chico Hot Springs.
- Book, modify, and manage lodging reservations.
- Book and assist with restaurant reservations.
- Provide guests with accurate information about the resort, accommodations, dining, amenities, and activities.
- Make outgoing calls to upcoming guests to confirm reservation details and help ensure everything is in order before their arrival.
- Assist guests with changes, special requests, and other reservation needs.
- Communicate professionally and warmly with guests by phone and other channels as needed.
- Work closely with the Front Office and other resort departments to ensure guests have a smooth experience.
- Maintain accurate reservation information and follow established Front Office procedures.
- Help create a welcoming and memorable guest experience from the very first phone call.
We're looking for someone who is:
- Friendly, personable, and comfortable talking with guests over the phone.
- Organized and able to manage multiple reservations and requests accurately.
- A clear and professional communicator.
- Comfortable using computers and learning new software systems.
- Dependable and able to work independently during scheduled shifts.
- Patient and solution-oriented when helping guests with questions or changes.
- Someone who genuinely enjoys hospitality and helping people.
Previous hotel, resort, reservations, or Front Office experience is preferred. Experience with Opera or other hotel/front office reservation software is a plus, but we are willing to train the right person. If you’re looking for a part-time position where you can interact with guests, work with a great hospitality team, develop front office skills and be part of a truly unique Montana property, we’d love to meet you!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Chico Hot Springs Resort & Day Spa
A prized location in the Paradise Valley just thirty-or-so miles from Yellowstone National Park, two pools fed with water from natural geothermal hot springs, and a spot on the National Register of Historic Places are just part of what makes Chico Hot Springs Resort the kind of place couples, families, and friends have been coming to faithfully for over 100 years. It’s the world-class dining, heartfelt hospitality, and singular resort experience on over 700 rolling Montana acres that keep it that way.
| Address | 163 Chico Road, Pray, MT 59065 |
|---|---|
| Property Type | Hotel |
| # Jobs | 14 |
About EOS Hospitality
A New Dawn for Hospitality
EOS Hospitality manages a collection of distinctive hotels, resorts and dining outlets across the United States, partnering with owners to maximize the potential of every asset. We believe that exceptional hospitality is a business advantage. By combining strategic operations, revenue optimization, and a guest-centric approach, we create memorable experiences that strengthen performance, build brand loyalty, and drive long-term value. Every decision we make is guided by a commitment to excellence — for our owners, our teams, and the guests we serve.
Make An Impact
Build A Career As Exceptional As You
Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.
Other Jobs at Chico Hot Springs Resort & Day Spa:
Pray, MT