Save

Description

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift

Paid medical days and paid personal days

Employer RRSP Matching Contributions

Complimentary hotel nights and discounts at Hyatt properties around the world

Extended Health and Dental benefits for you and your dependents 30 days after joining

Tuition reimbursement program

2023, 2024 and 2025 Great Place to Work Certified 

SUMMARY

About the Role – Night Audit

Hourly Rate: $29.31

The Night Auditor plays a critical role in both the overnight operations and the guest experience. This position combines guest-facing responsibilities with back-end financial duties, ensuring our high standards of service continue 24 hours a day. You’ll act as the point of contact for guests throughout the night, while also preparing and balancing financial reports to ensure accuracy across all hotel systems.

Some of the responsibilities include:

Prepare and process daily night audit procedures and system back-ups.

Audit, balance, and report on all cash, credit, and charge transactions, including deposits, over/short figures, postings, and house charges.

Review and reconcile front desk accounts, including room charges, folios, taxes, adjustments, and disputed charges.

Ensure discrepancies are identified and reported to the Director of Finance promptly.

Input statistical data and income journal entries for the preparation of daily financial reports.

Balance and close all bank ticket codes daily.

Provide overnight guest services, including check-in/check-out, wake-up calls, and concierge assistance.

Perform duties as needed in the absence of Bell, Door, or Valet services.

Maintain a calm and professional presence in emergency situations; be knowledgeable of all front office and emergency procedures.

Ensure guest safety and comfort throughout the overnight hours.

Support the overall success of the Front Office team with any other tasks as assigned.

Requirements

Previous Front Office or Night Audit experience in a luxury hotel setting is a strong asset

Service-focused personality with excellent problem-solving skills

High attention to detail and strong organizational skills

Ability to work independently and remain calm under pressure

Strong communication and interpersonal skills

Proficiency in property management systems (e.g., Opera) is an asset

Flexible availability to work overnight shifts, weekends, and holidays

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.

Park Hyatt Toronto

Find your place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people, so they can be their best.

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Address	4 Avenue Road, Toronto, ON M5R 2E8, Canada
Property Type	Hotel
# Jobs	16

About Hyatt Hotels Corporation

We turn jobs into careers. Join us.

Since we opened our doors 65+ years ago, care has remained at the heart of everything we do at Hyatt. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business and our World of Care goals and priorities are defined by what is important to our colleagues, guests, customers, owners, investors and communities. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives critical to advancing our World of Care priorities. Explore more of our World of Care stories on the Hyatt newsroom.

Caring for the Planet: Advancing environmental action so destinations around the world are vibrant for our colleagues, guests, customers, owners, investors and communities.
Caring for People: Creating a culture of opportunity by caring for the wellbeing of our colleagues, guests, customers, owners and communities.
Caring for Responsible Business: Embracing our responsibility to create fair, ethical and transparent business practices both within and beyond Hyatt and Hyatt properties.