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The Director of Human Resources is responsible for overseeing all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position plays a pivotal role in fostering a positive and inclusive work culture while ensuring compliance with employment laws and regulations.

ResponsibilitiesCulture

Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetings on a rotation basis.

Engage with associates by walking around the property several times a day.

Drive a strong Omni culture by planning and executing associate events.

Promote engagement surveys and ensure participation from our associates. Conduct feedback sessions and implementation of action plans.

Ensure the hotel implements effective recognition programs that reward our associates for their hard work and performance.

Employee Relations

Foster a positive work environment that promotes employee engagement and morale.

Provide counsel and assistance to management in regard to associate relations, supervision and administration ensuring coaching is objective, fair and effective.

Address associate concerns and ensure fair and consistent application of policies and procedures.

Recruitment

Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions.

Attend off-property recruitment events/job fairs.

Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.

Actively engage in community activities including volunteerism. Form relationships with third party staffing agencies/organizations that assist candidates in finding employment.

Administrative

Administers compensation policies and programs. Conduct local wage/salary surveys and review/adjust as needed. Monitor wage increases and adjustments.

Support Shared Services and act as on-property liaison for benefits and recruitment.

Participate in the Hotel’s budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted and the department’s expenses are in line with expectations.

Compliance

Ensure compliance with all federal, state, and local employment laws and regulations. Stay abreast of all federal and state laws and keep management advised of changes. Implement changes as needed.

Partner with Corporate Director of Labor to respond to EEOC Charges and other government charges.

Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.

Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker’s compensation incidents/accidents and partner with monthly safety meetings.

Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information.

Learning & Development

Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards.

Implementation of Omni’s hourly training programs and management development programs to include Power of Engagement and Manager orientation.

Build the talent bench through continuous and engaged/strategic succession planning.

Identify development opportunities for Associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms.

Strategic Leadership

Develop and implement HR strategies aligned with the hotel's and Omni's overall goals. Act as a key member of the executive committee and serve as a trusted advisor to the General Manager on human capital issues.

Qualifications

Four or more years of experience as an HR Director or in a similar role within the Hotel/Resort industry.

Union experience preferred.

Extensive knowledge in Employee Relations, including conducting investigations, crafting responses to government agencies, and managing grievances.

Demonstrated ability in leadership fostering employee development, fostering teamwork across departments, and delivering outstanding customer service.

Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem solving abilities.

Proficient in computer skills, including Microsoft Office and Windows.

A bachelor’s degree is preferred but not mandatory; equivalent experience will be considered.

PHR Certification preferred.

Must be able to work a flexible schedule including nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Providence Hotel

PROVIDENCE, RHODE ISLAND

STAY AT OUR REFINED DOWNTOWN PROVIDENCE HOTEL

Connected to Providence Place Mall and Rhode Island Convention Center, Omni Providence Hotel is conveniently located in the walkable downtown area near top destinations including Brown University, Providence College, RISD and the Amica Mutual Pavilion. Our hotel is ideally positioned for business trips, romantic getaways or vacations in New England, offering elevated accommodations with sweeping views of the downtown skyline. When you’re not exploring the city, make use of our fully equipped fitness center or take advantage of our in-room fitness kits. You can also enjoy delicious dining at Fleming’s Steakhouse, a celebration of fine food and wine. Extensive menus focus on prime steaks and fresh seafood, and guests can enjoy tastings from our vast wine collection. You can also book your next meeting or event at our hotel, with over 20,000 square feet of event space.

Address	One West Exchange Street, Providence, RI 02903
Property Type	Hotel
# Jobs	10

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.