Catering & Events Sales Manager

Full-Time

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Catering Sales Manager is responsible for soliciting and servicing group and local catering business, including meetings, social events, weddings, and banquets. This role includes client prospecting, detailed event planning, execution coordination, and post-event follow-up to ensure high levels of guest satisfaction and revenue generation.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Responsibilities:

• Solicit new catering business through prospecting, networking, and client referrals.
• Respond promptly to inquiries and provide detailed proposals and contracts in accordance with hotel standards.
• Plan and coordinate events from initial booking to final billing, including BEOs, room layouts, and timelines.
• Maintain relationships with existing clients to generate repeat business and referrals.
• Collaborate closely with F&B, Banquets, and Operations teams to ensure seamless execution of events.
• Meet or exceed catering sales goals set by the Director of Sales/Catering.
• Conduct site visits and tours with prospective clients.
• Stay informed on industry trends and competitor offerings.
• Maintain accurate records and reporting in the sales system (e.g., Delphi, CI/TY, etc.).
• Represent the hotel at bridal shows, trade events, and community functions as needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

Experience

• 3+ years of experience in catering sales or event planning, preferably in a hotel or hospitality setting.
• Strong communication and organizational skills.
• Proven ability to manage multiple events and clients simultaneously.
• Detail-oriented and customer-service focused.
• Knowledge of food and beverage standards and basic banquet operations.
• Proficiency in Microsoft Office and sales CRM software (Delphi/FDC preferred).
• Flexible schedule to accommodate events, including evenings and weekends as needed.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.