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The Retail Sales/Merchandising Agent is responsible for creating an exceptional shopping experience by maintaining an inviting, organized, and visually compelling retail environment. This team member serves as a brand ambassador by greeting guests, providing product knowledge, help Director of Retail merchandising displays, and ensuring the golf shop reflects the highest standards of presentation. The primary focus of this role is guest engagement, merchandising, and inventory replenishment, rather than processing sales transactions.

Responsibilities

Welcome and engage guests in a friendly, professional manner while providing an exceptional retail experience.
Merchandise shelves, fixtures, tables, and displays to maximize product visibility and create compelling product stories with the Retail Director.
Maintain shop cleanliness, organization, and visual appeal throughout the day, including displays, fixtures, shelving, windows, and fitting areas.
Receive, unpack, ticket, and merchandise new inventory while ensuring products are accurately priced and displayed according to brand standards.
Monitor merchandise levels and replenish product to maintain a fully stocked and visually appealing sales floor.
Assist guests with product selection by offering knowledgeable recommendations on apparel, accessories, equipment, and gift items.
Maintain a strong working knowledge of all merchandise throughout the property to assist guests with special orders and product inquiries.
Support inventory accuracy by participating in cycle counts, inventory audits, receiving, transfers, and annual physical inventory.
Communicate low stock levels, merchandising opportunities, and product performance observations to leadership.
Ensure all displays, signage, and promotional materials are current, accurate, and professionally presented.
Maintain awareness of safety standards and contribute to a clean and safe environment for guests and associates.
Assist with special events, tournaments, retail promotions, and merchandising initiatives as needed.
Collaborate with the retail leadership team to continuously elevate the guest shopping experience.

Qualifications

Passion for retail merchandising, visual presentation, and creating memorable guest experiences.
Strong guest service and interpersonal communication skills.
Ability to work independently while maintaining attention to detail and organizational excellence.
Ability to lift, move, and merchandise retail product throughout the shift.
Ability to stand and walk for extended periods.
Flexible schedule, including evenings, weekends, and holidays.
Previous retail merchandising or visual merchandising experience is preferred but not required.
Basic understanding of inventory management and retail operations is a plus.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni PGA Frisco

FRISCO, TEXAS

DISCOVER THE MODERN HOME OF GOLF AT OUR FRISCO RESORT

TRAVEL + LEISURE WORLD'S BEST AWARDS 2024 WINNER

At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.

Address	4341 PGA Pkwy, Frisco, TX 75033, United States, Frisco, TX 75033
Property Type	Hotel
# Jobs	74

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.