NH Collection New York Madison Ave is seeking an accomplished Upper Upscale Lifestyle Group Sales Manager to join the team. Set on Madison Ave in a restored 1923 landmark building, NH Collection NY Madison Ave places guests at the crossroads of Midtown’s business, culture, and transportation hubs.
Compensation: $85,000 to $100,000 per year plus bonus
NH Collection New York Madison Avenue is seeking an accomplished Upper Upscale Lifestyle Group Sales Manager to join the team. Set on Madison Avenue in a restored 1923 landmark building, NH Collection New York Madison Avenue places guests at the crossroads of Midtown’s business, culture, and transportation hubs. Steps from Grand Central Terminal, Fifth Avenue shopping, Bryant Park, the New York Public Library, and the Empire State Building, the hotel offers seamless access throughout Manhattan - and beyond - via nearby public transit and regional trains. Guests also enjoy exclusive access to curated experiences and preferred offerings at select nearby attractions, including some of New York’s most iconic landmarks.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
- Bonus eligibility
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
Job Summary
The Group Sales Manager is responsible for driving revenue growth by selling guest rooms, meeting spaces, and hotel services to corporate, group, leisure, and event clients. This role focuses on building strong client relationships, identifying new business opportunities, and working closely with internal teams to maximize occupancy and profitability.
Key Responsibilities
- Develop and execute sales strategies to increase room revenue, group bookings, and event sales
- Identify, prospect, and secure new corporate, group, and leisure accounts
- Maintain and grow relationships with existing clients through regular communication and site visits
- Prepare and negotiate contracts, rates, and proposals in line with hotel policies
- Conduct hotel tours for prospective clients and evendt planners
- Collaborate with marketing, revenue management, and operations teams to align sales efforts
- Monitor market trends, competitor activity, and pricing strategies
- Achieve or exceed monthly and annual sales targets
- Attend trade shows, networking events, and industry functions as required
- Maintain accurate sales records, forecasts, and reports using CRM and PMS systems
Qualifications & Skills
- Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field (preferred)
- Proven experience in hotel sales, hospitality sales, or a related role
- Strong negotiation, communication, and presentation skills
- 2 years prior sales experience
- Excellent relationship-building and customer service abilities
- Ability to work independently and manage multiple accounts simultaneously
- Proficiency in sales systems, hotel PMS, and Microsoft Office
- Knowledge of local market dynamics and hospitality trends
Work Environment
- Combination of office-based work and on-site client meetings
- May require evenings, weekends, and travel for events or client entertainment
Performance Metrics
- Revenue growth and achievement of sales targets
- Occupancy and average daily rate (ADR) improvement
- Client retention and satisfaction
- Accuracy of forecasting and reporting
NH Collections New York Madison Avenue
About the company
Our brand new 288 rooms, including suites with terrace and family rooms, provide you with a comfortable city base. Warm and inviting, all room are fully equipped with a Nespresso coffee machine, as well as a kettle with a selection of teas, Chromecast TV and high-speed Wi-Fi. A special mention goes to the city views available from a number of rooms: look out over the Midtown Manhattan skyline or the Empire State Building.
- Modern, renovated, rooms with great views, some with a view of the Empire State Building.
- Professional hairdryer in all rooms, as well as a selection of other amenities.
- Junior Suites, Suites and Family rooms available if more space is needed.
After a complete refurbishment, our services and amenities have been completely updated. There's an onsite gym, perfect for staying in shape throughout your stay, and the new, stylish MAD Bar & Lounge, the right place to relax with a drink after a busy day . Enjoy a lively atmosphere and contemporary Italian cuisine at the Serafina Restaurant, the latest addition to this famous restaurant brand, located on the ground floor and open to both guests and external customers. Experience our Lobbies Alive concept, and enjoy the hotel's spacious lobby with inspiring working spaces and cozy spaces to relax around the two fireplaces.
- Flexible light-filled meeting room, perfect for small gatherings.
- New cocktail bar, MAD Bar & Lounge.
- Contemporary Italian cuisine at the Serafina Restaurant.
- 24/7 gym onsite.
| Address | 22 East 38th Street New York, New York, NY 10016 |
|---|---|
| Property Type | Hotel |
| # Jobs | 2 |
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New York, NY