Night Auditor

Full-Time

Located at the foot of the slopes, surrounded by nature, the Residence Inn Bromont is a brand new ski-in/ski-out hotel project designed for extended stays. Residence Inn Bromont offers a unique work environment where comfort, simplicity, and quality of life come together.
Working at Residence Inn Bromont means being part of a motivated and welcoming team in a modern setting inspired by Nordic architecture and a respect for nature. Here, every team member plays an important role in the guest experience, both summer and winter. If you love the great outdoors, attentive service, and teamwork, Residence Inn Bromont is the perfect place for you.

Under the supervision of the reception manager, the night auditor ensures the continuity of reception at the establishment's reception during the night and ensures the quality of service offered to customers.

• Perform verification and closing of the day's transactions: classify, correct, balance accounts and produce the requested reports.
• Perform reception duties during the night: welcoming customers, taking reservations, handling complaints, answering calls.
• Ensure a smooth transition with the morning team: provide a report and forward any outstanding requests.

• Excellent customer service skills.
• Sense of initiative, attention to detail and autonomy.
• Ability to work under pressure, to solve problems and to work with computer systems.

*The use of masculine pronouns to refer to people is solely for the purpose of simplifying the text and is not intended to be discriminatory.*