Apply Save

Gibson Hotel Management Inc. has an exciting career opportunity for a full-time Sales Coordinator assisting with several properties! Under the general guidance of the Director of Sales, the Sales Coordinator will be responsible for detailing all the room requests for groups in the hotel, by communicating with all departments, and being the single point of contact for the meeting planner once the group has been booked by the Sales Team. The ideal person will coordinate a seamless booking process, handle all meeting planner requests, and ensure all necessary details are taken care of for our groups and guests.

General Duties & Functions:

Manage and update the hotel group rooms and function space booking program (i.e. Salesforce, On-Q and Merlin) by communicating with Director of Sales on a daily basis.
Coordinate and service all guest room requests from groups once the contract has been signed, collect Group rooming lists and make reservations, ensure all billing is detailed and communicated properly to all departments and planners.
Coordinate and Relay all details of group room bookings and cancellations to hotel management team through detailing of group resumes
Ensure that the function space signage has been created and is setup as required per the meeting planner
Work with the Sales team on any special requests or needs such as Welcome notes and VIP Amenities for guests
Adhere to the highest standards of professional contact with clientele, including a follow up call or thank you letter to meeting planner post-event
Coordinate with the Sales Manager on closing out groups and work with Accounting Manager to ensure invoices and receipts have been sent to the meeting planner and Event Reward Points have been posted to the planners account
Assist Sales Managers on assigned projects and research
Run the weekly Sales reports for Director of Sales and send to Corporate office
Coordinate all reservations requests for our business transient accounts
Managing of all general office administration needs

Note: other duties and responsibilities may be necessary as business demands

Skills and requirements: Minimum of three years customer service preferably in the Hospitality industry. Ability to develop an understanding of concepts, practices, guidelines, and procedures used by the company in relation to guest services. Excellent written and verbal communication skills. Knowledge of Property Management Systems a plus. Must be proficient with computers.

Hours: 40 hours a week

Shift: Monday-Friday 8:00AM-5:00PM

Gibson Hotel Management is based in Knoxville, Tennessee and is an award winning and privately held hotel management, investment, and hotel development company. We pride ourselves on possessing a track record of success in addition to holding ourselves and our team to the highest standards of value while doing it with integrity, experience, and discipline. www.mgibsonventures.com

Home2 Suites by Hilton Alcoa Knoxville Airport

Discover Your Next Opportunity at Our Hotel Near the Great Smoky Mountains

Picture working in a place where the charm of the Great Smoky Mountains meets the bustling environment of a premier hotel. We're conveniently located just a five-minute drive from the McGhee Tyson Airport and the picturesque Springbrook Park. With Maryville College and Louisville Point Park within a six-mile radius, our hotel offers the perfect balance of work and leisure opportunities.

Imagine spending your weekends exploring the Great Smoky Mountain National Park, just a half-hour drive away, or perfecting your swing at the Egwani Farms Golf Course and Lambert Acres Golf Club, reachable in 15 minutes.

At our hotel, we don’t just offer jobs — we offer career experiences. Our in-suite kitchens are a culinary artist’s dream come true. We also provide an airport shuttle service, ensuring our guests have a seamless travel experience. Our meeting spaces are designed to impress, providing the perfect backdrop for the many events and conferences we host.

Are you ready for a role that challenges and excites you? Discover the opportunities that await at our hotel near the Great Smoky Mountains?

Address	1864 Pauling Street, Alcoa, TN 37701
Property Type	Hotel
# Jobs	5

About Gibson Hotel Management, Inc.

Gibson Hotel Management, Inc.

Management | Development | Investments

Gibson Hotel Management, Inc., based in Knoxville, Tennessee, is an award-winning and privately held hotel management, investment, and hotel development company.

We pride ourselves on possessing a lengthy track record of success in addition to espousing the values of integrity, experience, and discipline. As a vertically integrated hospitality company, we leverage our strategic relationships with worldwide industry-leading brands such as Marriott International, Hilton Worldwide, and InterContinental Hotel Group to create value for our investors, team members, and the communities in which our hotels have a presence. We understand that any venture worth pursuing calls for a diverse team of talented and driven professionals working with synergy to achieve bigger goals than any single individual could accomplish.

Our leadership team believes that successful businesses call for systematic strength, - from the process of forming strategic initiatives and engaging in site selection, through thoughtful design and construction, pre-opening marketing campaigns, deploying skilled managerial talent, and providing strong corporate leadership. Our primary goal is to participate in value-creating endeavors for our lodging partners, investors, guests, and team members. We consistently reach our goals through applying our management, development, and investment services on a selective and strategic basis in growing markets nationwide.

We pride ourselves on exemplifying an inviting company culture that welcomes all from many paths of life. We respect our employees and like to know what is going on day to day in order to cultivate an environment that they enjoy and is efficient to them. We love to recognize our staff for achievements and success! The most rewarding part is the return that we invest in our employees to grow them to the next level in their career. We invite you to grow with us as there are many exciting avenues for the future of Gibson Hotel Management, Inc.

Mission Statement:
"We are dedicated to: Our team members by fostering their professional growth... Our guests by providing genuine hospitality... Our partners by generating exceptional returns.

Vision Statement:
"Gibson Hotel Management is a dedicated hospitality company developing and operating successful, highly profitable assets while creating teams of inspirational leaders in our business and communities."

While working at the corporate office you can expect the following:

Competitive Salary
Benefits Including: Heath Insurance and Stipend, Dental Insurance, Vision Insurance, 401(k) with match from GHM, Voluntary Benefits such as: Short- and Long-Term Disability, Critical Illness, Hospital Indemnity. All along with PTO, Daily Pay, and a Free Telehealth Program through Healthiest You!
Cell Phone Stipend
Free use of our office gym

If you embrace the philosophy of Servant Leadership, have an entrepreneurial spirit, and are a team player, Gibson Hotel Management, Inc. is interested in you!

Are you ready to take your career in hospitality to the next level?

JOIN OUR TEAM TODAY!