Front Desk Agent
Part-Time
7am-3pm, 3pm-11pm, Weekends Required
Residence Inn by Marriott Cedar Rapids
Cedar Rapids, IA
Posted June 24, 2026 by Prominence Hospitality Group
Elevate Your Career in Hospitality – Join Prominence Hospitality as a Front Desk Agent!
Compensation: Starting at $13.00 per hour
Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a fun, energetic, and detail-oriented Front Desk Agent to be the face of our hotel and ensure every guest has a warm welcome and memorable stay!
Location: Residence Inn by Marriott Cedar Rapids 1900 Dodge Road NE Cedar Rapids, IA 52402
Why Choose Prominence Hospitality
- IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
- Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
- Paid Time Off – Enjoy time to rest and recharge.
- Work/Life Balance – Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
- Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.
What You’ll Do as Front Desk Agent
- Warm Welcome: Greet, register, issue room keys, and assist guests with inquiries to ensure an exceptional arrival and departure experience.
- Guest Service: Answer and transfer calls promptly and politely, ensuring the highest level of customer service.
- Attention to Detail: Monitor lobby and guest areas for cleanliness, maintain accurate front desk records, complete required reports, and process purchase requisitions and invoices.
- Positive Energy: Maintain a positive, upbeat attitude and bring a fun, energetic spirit to the team as we work hard and have fun together!
- Problem Solving: Listen effectively to understand and resolve guest concerns quickly, both face-to-face and on the phone.
What You’ll Bring
- Education & Experience: High School diploma or GED required; Bachelor’s degree or 2 years of related experience or training preferred.
- Skills: Strong organizational and analytical skills, attention to detail, multitasking, and time management.
- Technical Abilities: Working knowledge of Microsoft Office and reservation management systems is a plus.
- Personality: Positive, upbeat attitude with excellent listening and communication skills.
Why This Role Matters
As a Front Desk Agent, you are the first impression of our hotel, setting the tone for every guest’s stay. Your professionalism, warmth, and attention to detail directly impact guest satisfaction and help us shine as a hospitality leader.
Ready to Ignite Your Career? Apply Now!
Join a team that values your growth and contributions. Click the link below to apply and become part of the Prominence Hospitality family!
Residence Inn by Marriott Cedar Rapids
Our Hotel
We pride ourselves on offering guests a home away from home, and our staff delights in anticipating the needs of each unique individual to come through our doors. Perfectly situated only minutes from the Eastern Iowa Airport and US Cellular Center, our Cedar Rapids hotel makes getting to and from any destination quick and easy. Free WiFi and free hot breakfast are provided daily, and guests have access to 24 hour fitness and business centers at their convenience. Rooms now offer new TV packages with access to Netflix and Hulu. There's no shortage of fun things to do in Cedar Rapids near our Marriott hotel.
| Address | 1900 Dodge Road NE, Cedar Rapids, IA 52402 |
|---|---|
| Property Type | Extended Stay |
| # Jobs | 1 |
About Prominence Hospitality Group
With equity stake in their entire portfolio, Prominence exceptionally couples an owners’ perspective and hoteliers’ distinct knowledge to cultivate great guest experiences.
The leadership team is humbly honored to have quickly established an industry-wide reputation for delivering strong returns while fostering long-term relationships.
Our top-light organization is strategically focused on building a principal-oriented culture, with each of our team members bringing their own impressive strength in hospitality and real estate acquisitions, development and construction, hotel operations, sales and marketing and/or asset management to the table.
