Housekeeping Office Coordinator
Full-Time
Omni Charlotte Hotel
Charlotte, NC
Posted June 23, 2026 by Omni Hotels & Resorts
Housekeeping Office Coordinator
Overview:
The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day andansweringguestand associate calls and dispatching work tickets appropriately. He/she is responsible for theday to dayoffice operations for the housekeeping department.
Responsibilities:
Open and close housekeeping department daily.
Work with Loss Prevention to maintain lost and found records.
Dispatch all calls to appropriate discipline.
Communicate effectively with all departments, including engineering.
Update Synergy requests.
Respond to all phone calls/ requests from guests and other departments.
Monitor computer system.
Maintain clear and efficient communication with the front desk.
Maintain cleanliness and organization in department.
Walk the floors and inspect guest rooms.
Qualifications:
Must be able to read, write, and communicate in fluent English.
Ability towork days, afternoons, weekends, and holidays.
Must possess basic computational ability.
Must have computer skills.
Previous experience as a coordinator and/or answering phones strongly preferred.
Bi-lingual in Spanish preferred.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Charlotte Hotel
CHARLOTTE, NORTH CAROLINA
DISCOVER THE HEART OF UPTOWN AT OUR CHARLOTTE HOTEL
Omni Charlotte Hotel is a retreat in the walkable Uptown city center. Contemporary design nods to mid-century style for a relaxing welcome at our hotel in Charlotte, NC. Take in the views from 373 comfortable guest rooms. Relax over refreshing cocktails at the rooftop pool. Enjoy complimentary access to the spacious One Athletics, connected to the hotel. Host your next event in our recently renovated flexible function spaces. Cross the elevated skywalks to eight different buildings in Uptown Charlotte, each with distinct shopping, dining and entertainment. Catch a game at Bank of America Stadium (home of the Carolina Panthers) or Spectrum Center (home of the Charlotte Hornets), each just steps away. Book your next getaway where striking high rises, sports stadiums and top restaurants mix.
| Address | 132 East Trade Street, Charlotte, NC 28280 |
|---|---|
| Property Type | Hotel |
| # Jobs | 19 |
About Omni Hotels & Resorts
About Omni Hotels
Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.
At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.
A WELCOME FROM JOY…
Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.
Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.
Explore our site and get to know us. We’d love to hear from you.
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